What are the responsibilities and job description for the Operations Manager position at America's Swimming Pool Company?
At America's Swimming Pool Company, we create superior value for our customers by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
About Us
We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing resort-quality pool services. Our team of dedicated, enthusiastic technicians enjoy delivering resort-quality service and treating our customers with utmost respect.
- Resort quality pool services
- Loyal customers who expect dependable, quality swimming pool solutions
We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured, and our team members are among the best in the swimming pool service industry.
Job Description
We are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible for providing excellent customer service, implementing company marketing strategies, performing data entry and financial reporting, managing maintenance, service and renovation departments, and communicating effectively with the business owner.
Responsibilities:
- Handling customer relationship management with superior communication and setting realistic expectations
- Executing all elements of day-to-day financials (receivables, payables, pricing, etc.)
- Managing staff with daily oversight of PoolOps software program and weekly meetings
- Continual focus on employee retention and recruiting with an emphasis on continuing education using the online training site
- Communicating to the owner daily/weekly any issues encountered and recommending possible solutions to those issues
Requirements
- At least 1 year of management and/or accounting experience; swimming pool industry-related experiences preferred
- A valid driver's license with a clean driving record
- The ability to lift up to 100 lbs
Bonus Potential
This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.
Benefits
- A company truck will be provided which you keep fully stocked with tools and chemicals
- A company phone will be provided
- You will receive paid vacation time following a qualifying period
