Senior Manager, Professional Education - Annual Meeting

Overview

The American Academy of Otolaryngology-Head and Neck Surgery Foundation (AAO-HNSF) is seeking a high-performing professional to manage the Scientific Education Program for the Annual Meeting, which encompasses a wide range of dynamic learning formats. The AAO-HNSF Annual Meeting is a premier four-day event that unites the otolaryngology community for education, networking, and collaboration. Featuring CME-accredited sessions led by world-renowned faculty, the meeting offers innovative educational opportunities and fosters meaningful discussions.

Required Education & Experience

• Bachelor’s degree in a related field, or equivalent experience (8 years) in professional education, continuing medical education (CME), or a nonprofit association environment.
• Detail-oriented with exceptional organizational, critical thinking, and communication skills to ensure clear, accurate information and effective collaboration.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet competing deadlines.
• Proven ability to work effectively both independently and within a collaborative team environment.
• Proficiency in event technologies (experience with Cadmium and iMIS is a plus) and strong computer skills in Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated excellence in customer service, problem-solving, and exercising sound judgment in dynamic situations.
• Some travel will be required.

Essential Job Functions

• Leadership & Volunteer Management: Provide comprehensive support to the AAO-HNSF Coordinator, Annual Meeting Program Committee (AMPC), and committee members throughout a year-long process, ensuring the successful planning and execution of the scientific education program.
• Program Development: Oversee all aspects of the abstract submission process through the AAO-HNSF Call for Science (November through January), AMPC review (February-April), presenter notifications (May), communications leading up to the meeting (June-September), and post-event reporting (post-meeting).
• Faculty Management: Manage all speaker correspondence, including invitations, confirmations, requirements, reimbursements, and honoraria, in compliance with ACCME guidelines and AAO-HNSF policies.
• Communications and Marketing: Collaborate with the Communications and Marketing teams to ensure timely and accurate dissemination of information for AAO-HNSF’s website, e-blasts, OTO Journal (Annual Meeting Supplement), and other channels.
• Grant Submissions: Manage the submission and administration of industry grant support for educational sessions, coordinate with internal and external stakeholders to meet logistical and post-event reporting requirements.
• Poster Session Management: Oversee all aspects of the poster session, including presentation coordination, top abstract selection, and on-site poster operations.
• Meeting Logistics: Work with the Meetings team to assign session rooms, prepare signage, secure audiovisual equipment, and coordinate audience response tools by assigned deadlines.
• ACCME Compliance: Ensure all CME activities related to the Annual Meeting adhere to ACCME and Maintenance of Certification (MOC) requirements.
• Content Curation: Maintain speaker management files in proper order to facilitate the Digital Learning team’s curation of Annual Meeting Webcasts for the AAO-HNSF learning management system.
• Information Technology Integration: Collaborate with the IT team to ensure seamless integration of web-based technologies.
• Education Program Evaluations: Manage all components of program evaluations and generate reports.

Other Job Functions

• Maintain shared documents within the department
• May participate on internal teams, either through formal assignment, or on an ad hoc basis.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.
• Maintain a reporting relationship with the Senior Director, Professional Education & Digital Learning with each assignment.

Reporting Structure:

The Senior Manager, Professional Education – Annual Meeting reports to the Senior Director, Professional Education & Digital Learning.