What are the responsibilities and job description for the HVAC Comfort Advisor position at American Air & Heat?
HOME COMFORT ADVISOR - Sanford, FL
"Family-Friendly Service. Thats . American Air & Heat"
Our Team earned over $150,000.00 in Christmas Bonus' and we gave away 20 3-Day Cruise packages!
Residential HVAC Service Technician
About Us
*Voted 2023 Next door's Neighborhood FAVE*
Since 1986 American Plumbing Air & Electric has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Using the Golden Rule as our compass; every action we take will be focused on our customers satisfaction. Our goal is to provide each customer with the highest level of Workmanship, Integrity and Trustworthy Solutions for their home. We cannot succeed in our mission without our customers and their trust in us.
The HVAC Comfort Experts will listen to the needs of our customers to determine the best new equipment to meet their needs and do whatever is necessary to achieve department sales and capacity goals.
Essential Job Functions:
- Establish customer rapport to sell the right products and services
- Develop key client relationships, negotiating and closing deals
- Create sales proposals that are accurate and complete, that can be easily transferred to the installation team
- Take measurements and document the area to prepare the installation team for an accurate and professional installation
- Create a thorough list of materials to ensure an efficient installation
- Maintain great communication with the parts team, installation coordinator, and installation crews
- Create confident buyers by providing complete and accurate information about our products and pricing
- Become an expert in your market area, and know the customer's needs
- Help set aggressive sales plans, and propose expansions
Working Conditions/Physical Demands:
- Ability to work evenings and weekends to accommodate customer's schedules
- Ability to climb ladders and work in elevated spaces
- Ability to work in attics and tight spaces
- Ability to work in a multitude of weather conditions
Qualifications:
- Excellent written, verbal, and interpersonal skills.
- Great communication skills to establish customer rapport and encourage repeat business
- Goal-oriented
- Ability to work a flexible schedule to accommodate the needs of the organization
- Clean driving history and valid Drivers License
- Clean criminal background history and pre-employment drug screen
- Energetic, positive, and self-motivated
Experience/ Education:
- High School Diploma or equivalent required
- 1 year experience in sales, preferably HVAC or home services.
- EPA Certified preferred
- NATE Certified preferred
Compensation:
- Commission based pay
Benefits:
- Competitive Dental, Vision, and Healthcare Plans
- 401(k) matching
- Short-Term and Long-Term Disability
- Life Insurance
- PTO
- Paid Holidays
- Employee Assistance Program (EAP)
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
We are a NEXSTAR company focused on great quality HVAC work and exceptional customer service!
EOE
