What are the responsibilities and job description for the IT Systems Engineer (Network) position at American Airlines Center?

The Systems Engineer is responsible for designing and supporting operational computer networks in support of the arena's requirements and goals.

ESSENTIAL FUNCTIONS :

Designs, implements, manages, and secures an IP network based on Windows platform
Implements all routers, switches (VLAN's on layer 3 switches), firewalls, VPN, Exchange, web servers, and database servers
Manages and maintains all routers, switches firewalls, VPN, web servers, and database servers
Manages and sets standards for data backups and system disaster recovery
Researches and evaluates new solutions and products such as Windows OS, SQL, PBX, VMWare, SAN systems and others
Implements, manages, and supports network upgrades
Serves as support and backup during events – remote and on-site
Maintains, creates, and updates accurate department documentation
Serves as "Event IT Manager on Duty" for assigned events
Assists with Help Desk requests and troubleshooting
Backs up the POS Manager for support during events; knowledge of POS systems
Installing, administering, and troubleshooting the organization's security solutions for the infrastructure.
Supports the PBX and VoIP systems
Other projects assigned

EDUCATION / QUALIFICATIONS :

Bachelor's degree in computer science or equivalent combination of education and experience

Minimum of 5 year of data networking experience with Windows servers, server hardware, Network Attached Storage, Cisco switches (layer2 and 3), Office 365, and Active Directory administration, other firewalls and VPN;

Cyber Security experience is a plus

Must have strong communication and customer interaction skills

Excellent verbal and written communication skills

The qualified individual personifies our core values of INTEGRITY, TEAMWORK, PASSION , and EXCELLENCE at all times.

PHYSICAL DEMANDS / WORK ENVIRONMENT :

While performing the duties of this job, the employee is regularly required to walk and climb stairs.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Ability to perform physical duties of employment including, but not limited to lifting 50 lbs. while twisting and turning, working at heights and frequent climbing of stairs and ladders.

Ability to respond on an immediate basis during normal business hours, after hours and on weekends via mobile phone is required / company phone allowance is provided on bi-weekly basis as compensation for this job requirement / employee must purchase mobile phone and service plan of their own choosing with responsibility for the repair and / or replacement of the phone.

Employees with this phone access requirement are not restricted in their movement, location, and activities during off hours when they are not at work.

Ability to work a flexible schedule in support of a 24 / 7 facility including evenings, weekends, and holidays

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS

Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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IT Systems Engineer (Network)

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