What are the responsibilities and job description for the Business Intelligence Platform Engineer position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- Our data engineers are powering the capability to make decisions using data to improve operations and our customer and employee experience.
- You will help enable data engineering solutions at AA.
- You will be part of a team that innovates.
- This role is a part of the Data Engineering and Analytics team within our Technology group. You’ll bring your leadership, data engineering, collaboration and analytics skills to help cultivate a data driven culture by designing and delivering analytics solutions and making data analytics easier and more effective for American Airlines.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Partner with operations/business teams and product owners to consult, support analytics solutions that provide insights to make better decisions.
- Support automation of Platform Infrastructure related processes using PowerShell, Python, other tools to help platform stability and scalability.
- Perform multiple aspects involved in the development lifecycle – design, cloud engineering (Infrastructure, network, security, and administration), performance tuning, deployments, consumption, BI, alerting, prod support.
- Provide technical support and collaborate within a team environment as well as work independently
- Be a part of Business Intelligence Platform team and ensure all our systems up and running and performing optimally- Cognos, PowerBI, Tableau, Alteryx and Grafana.
- Develop Business Intelligence standards, best practices and privacy and security guidelines
- Be a champion of Business Intelligence tools. Conduct POC projects and benchmark performance and capabilities of Business Intelligence tools.
- Perform troubleshooting of platform related issues and other complex issues with cloud BI solutions. Windows & Linux servers, IIS, Application Gateways, Firewall and Networks, Complex SQL, etc
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 2 years software solution development/BI Development using agile, DevOps, operating in a product model that includes designing, developing, and implementing data engineering solutions
- 2 years data analytics experience using SQL
- 1 year of Business Intelligence experience- connecting and working with data to data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI.
- Combination of Development, Administration & Support experience in several of the following tools/platforms required:
- Scripting: Python, Spark, Unix, SQL, PowerShell
- Data Platforms: Teradata, Cassandra, MongoDB, Oracle, SQL Server, ADLS, Snowflake, Azure Data Explorer. Administration skills a plus
- Azure Cloud Technologies: Azure Data Factory, Azure Databricks, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Azure Functions
- CI/CD: Azure DevOps, Terraform
- BI Analytics Tool Stack - Cognos, Tableau, Power BI, Alteryx, Denodo, and Grafana. Administration skills on any of these platforms is a plus
- 3 years platform administration using agile, dev ops, product model.
- 3 years data analytics experience using SQL
- 2 years of Business Intelligence experience (Cognos, Tableau, PowerBI) connecting and working with data in data lake (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Functions, ADX, ASA, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI.
- Airline Industry Experience
- Experience with the BI tool stacks like Tableau, PowerBI, Cognos etc.
- Working knowledge in providing practical direction within the Azure Native cloud services.
- Any BI Certification (preferred)
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
