What are the responsibilities and job description for the Customer Service Coordinator Full Time position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. The starting pay is $22.07 per hour.
What you'll do
- Promotes and sells air travel to the traveling public or freight forwarders
- Provides assistance with passenger check-in and cargo acceptance
- Interprets government rules and requirements for domestic and international travel or cargo shipments
- Meets and dispatches aircraft within established times
- Provides assistance to distressed passengers and customers
- Protects company property and revenue
- Provides for safe travel
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
- Uses organizational skills to perform multiple tasks within a limited time period
- Is self-motivated and requires minimal supervision
- Responds and assists during security and emergency situations
- Follows internal / external policies and procedures
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
- Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
- May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
What you'll get
Feel free to take advantage of all that American Airlines has to offer :
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Salary : $22
