Director, Strategic Sourcing (Technoloy)

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Director, Technology Procurement will lead the team responsible for American’s relationships with all information technology hardware, software and services suppliers throughout the entire lifecycle, including sourcing, procurement, negotiations, contract management, relationship and performance management. Reporting to the Chief Procurement Officer and working closely with the Chief Digital and Information Officer and their team, the candidate will have the mandate to optimize cost, cash and supplier performance, in order to maximize value and mitigate risk for the company.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead a team to define and drive the sourcing strategy and plan for all Technology categories.

Define and manage cross-supplier performance management and cross-supplier governance structure. Manage supplier activity to identify and recommend methods to support cost savings, cost avoidance, improved efficiency and an overall high level of performance.

Conduct supplier spend / consumption analytics in partnership with Finance to provide sourcing optimization recommendations, including contract consolidation / restructure, as needed.

Research, analyze, and interpret the IT services marketplace to understand supplier / market characteristics and identify sourcing trends / opportunities.

Conduct supplier due diligence including scorecards, annual reviews, reporting metrics, establish dashboards, and financial analysis.

Drive supplier performance and manage supplier-related conflict resolution, escalation and resolution procedures.

Provide input to support compliance audits regarding adherence to contractual agreements and partner with Software Asset Management & Desktop Support teams to develop ongoing entitlement controls.

Collaborate with Legal and Sourcing / Procurement across supplier lifecycle.

Lead overall performance of our contract operations and improve governance.

Build strong partnerships and engagement with existing and new strategic partners.

Lead strategy to enable us to deliver high quality, efficiency, and world class support for our internal stakeholders and business units.

Drive ongoing continuous improvement initiatives to improve quality and cost.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Demonstrates the highest level of ethics and integrity

Bachelor’s degree or equivalent work experience required in Computer Science, Information Systems Management, Supply Chain, Finance, or related field

7 years of leadership experience, with examples in how people have been successfully developed within the team as well as examples in handling underperforming team members

10 years of experience with supplier relationship management, negotiations, contract management, project management, and process improvement

Strong understanding of IT systems and solutions

Strong negotiation skills, with experience crafting strategic partnerships; capable of restructuring major partnerships when warranted

Strong knowledge and experience of Technology supply base in software, cloud services, hardware and IT consulting.

Action oriented, results-driven leader with a natural aptitude for engaging employees

Proven experience leading broad organizational change and transformation

Demonstrated ability to solve, and to lead others in solving, complex analytical problems

Preferred Qualifications- Education & Prior Job Experience

Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions

Ability to influence through outstanding interpersonal skills and build collaborative relationships with multiple stakeholders with varying points of view

Ability to build and facilitate relationships at all levels of the organization, both internally and externally

Ability to be flexible in rapidly changing conditions and priorities, and to redirect managers and teams toward new ideas and approaches in work methods

Excellent communication, presentation, and interpersonal skills, with ability to handle complex topics comfortably and to interact effectively with all levels, internally and externally, both verbally and written

Believes that diversity in the team is a strategic strength, and has demonstrated techniques that have promoted diversity, equity and inclusion

Believes in, promotes and embodies in daily actions the American Airlines five leadership attributes :

Caring – We care about all team members

Collaboration – We succeed as a team

Development – We build future leaders

Results – We drive to be the best

Future – We continually challenge the status quo

What you'll get

Feel free to take advantage of all that American Airlines has to offer :

Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices : hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.