What are the responsibilities and job description for the Manager, Crew Planning Strategy position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Manager, Crew Planning Strategy is part of the Operations Planning Division. This manager leads a team responsible for developing analytical tools and models that drive effective pilot and flight attendant staffing strategies. Will play a key role in mentoring analysts, aligning cross-functional teams, and delivering process that support operational reliability and long-term workforce efficiency.
What You'll Do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Minimum Qualifications- Education & Prior Job Experience
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Manager, Crew Planning Strategy is part of the Operations Planning Division. This manager leads a team responsible for developing analytical tools and models that drive effective pilot and flight attendant staffing strategies. Will play a key role in mentoring analysts, aligning cross-functional teams, and delivering process that support operational reliability and long-term workforce efficiency.
What You'll Do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Lead a team in developing and maintaining models and analytical tools to support crew planning functions
- Direct cross-functional collaboration to identify, analyze, and resolve pilot and flight attendant planning challenges, improving overall staffing efficiency
- Assess operational and financial impacts of strategic changes, including schedule adjustments, labor contracts, regulatory updates, and new technologies
- Facilitate departmental meetings to drive alignment, foster collaboration, and ensure effective communication across teams
- Partner with leadership across IT, Finance, Flight Training, Crew Scheduling, Flight Operations, and labor groups to support staffing strategies
- Prioritize initiatives and lay the groundwork for the development and implementation of new tools and processes
- Coach and mentor analysts to build expertise, enhance performance, and support long-term career development
Minimum Qualifications- Education & Prior Job Experience
- Undergraduate degree in Aviation, Business, Economics, Mathematics, Statistics, Finance, Engineering or related technical field or equivalent experience/training
- 5 years of related experience
- Master's degree in related field
- Ability to lead a team of differing backgrounds and responsibilities on projects that impact crew planning and performance
- Ability to lead, empower & motivate team members
- Strong ability to think forward - think big picture - have a vision
- Excellent quantitative and analytical skills with an aptitude for problem solving
- Strong analytical background involving data input, manipulation and presentation
- Proven ability to build and maintain complex modeling systems
- Working knowledge of probability, statistics and forecasting techniques
- Experience with SQL and simulation software is a plus
- Highly proficient in use of Microsoft Office, including Access, Excel, Word and PowerPoint
- Ability to interface with a wide range of colleagues who may present competing demands
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
