What are the responsibilities and job description for the Principal Program Manager, IT position at AMERICAN AIRLINES?
IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobAs a member of our Product Agility team, you will be part of a multi-year technology transformation program where we are focused on transforming the American Airlines IT organization in many ways, anchored by our corporate vision and mission. Across six workstreams, we are driving resiliency in delivery, excellence in engineering, and modernizing our technology. Your role in support of this journey is driven by working directly with key stakeholders to make strategic decisions that align to our labor transformation enabling a globalized workforce with new roles, responsibilities and titles across IT.What you'll doOversee and manage multiple cross-functional initiatives, ensuring timely and successful delivery of transformation initiativesAct as a change agent within the organization, developing and implementing change management strategies to ensure smooth adoption of new processes, thinking and ways of workingBuild strong relationships with key stakeholders, including IT leaders, business partners, and team members across the companyPositively influence stakeholders on the transformation strategy by managing expectations, resolving conflicts and ensuring alignment to the transformation goalsWork closely with senior leadership to define the transformation roadmap, aligning with overall business strategy and objectivesUtilize effective change management to minimize resistance, maximize adoption, and generate support of new processes, technologies, and strategies across the organizationMaintain effective communication channels that allow for a supportive feedback process Manages dependencies and helps prioritize work accordinglyTracks benefits and manages risks at the program levelActs as an escalation point for project risks and issuesAll you'll need for successMinimum Qualifications- Education & Prior Job ExperienceBachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS / MIS), Engineering or related technical discipline, or equivalent experience / training5 years of applied work experience in program / project management5 years of applied work experience in leading Agile teamsPreferred Qualifications- Education & Prior Job Experience7 years of applied work experience in program / project managementProven track record of managing large-scale transformation projects across different functional areasExceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levelsAbility to work under pressure, manage multiple priorities and meet deadlinesExpertise in agile methodologies such as scrum, kanban, lean, including practical experience in applying these frameworksA proactive mindset, continually seeking opportunities to improve processes and outcomesDemonstrated familiarity with agile product management tools such as Aha!, Azure DevOps or related toolsSkills, Licenses & CertificationsRelevant certifications in Agile methodologies and project management disciplinesBroad technical acumen including team collaboration, consultative selling, problem solving and critical thinkingHighly motivated, self-driven, and capable of working collaboratively with various levels of management and internal teams to resolve demanding tasksAbility to work successfully in a team environment, take initiative, and grasp concepts quicklyExcellent knowledge of full Software Development Life Cycle (SDLC)What you'll getFeel free to take advantage of all that American Airlines has to offer : Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
