Demo

Project Manager/Sr Project Manager, Technical Operations

American Airlines
Dallas, TX Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/28/2025

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Technical Operations Team within the Engineering and Quality Division of the Aircraft Configuration Management Team
  • Responsible for managing project expectations, driving on time deliverables within designated parameters, and leading a group of cross-functional project partner teams to deliver each project goal expeditiously.

What you'll do

  • Manages, plans, coordinates, and leads all aspects of interdisciplinary projects, including : but not limited to, Technical Operations Engineering, Records, Supply Chain, Maintenance, Flight Operations, and Customer Experience Business Partners
  • Works independently as a Project Manager for the development, design, and implementation of Aircraft Configuration metrics, dashboards, technology improvements.
  • Establishes project plans that consist of project goals, scope, timeline, milestones, tasks, communication strategies, and deliverable schedules.
  • Monitors, tracks and facilitates all fleets projects to ensure production readiness quality
  • Prioritizes project planning work for effective risk and change management
  • Maintains prioritization of projects to ensure team is working on highest value items.
  • Interfaces with multiple systems to manage daily deliverables and task execution
  • Acts as SME for any questions or issues in the project process and / or technical work details
  • Acts as a project leader, driving project progress, leading teamwork, and supporting the project team members to succeed in their roles and responsibilities
  • Collaborates in a diversified and cross-functional team environment (Compliance, Finance, Engineering,
  • AD / ECO planning, Material / Tooling Planning, AD / CFR, Stores, Records, other Tech Ops organizations, etc.)
  • Keep Cockpit Forms site up to date including implementing Quick Reference Card revisions in conjunction with airline partners
  • Maintaining NOAA website for ELT registration
  • Update often-referenced Fleet Information Site to support Tech Ops departments
  • Many of the tasks are time sensitive and may be operationally necessary, therefore,  at times, off-schedule hours may be required.
  • All you'll need for success

    Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's Degree in Aviation Management and Operations, Business, Planning, Project Management or equivalent work experience / training
  • 3 years of relevant work experience
  • Experience as a Project Manager, or in management roles in aviation maintenance, engineering, and planning capacity
  • Aviation experience is a must
  • Preferred Qualifications- Education & Prior Job Experience

  • Project Management certification or Master's degree
  • Previous supervisory experience and knowledge of AA budgeting, policies, and procedures
  • Skills, Licenses & Certifications

  • Proven self-starter, with a positive attitude and a high learning capacity
  • Ability to communicate effectively both verbally and written with all levels within the organization including strong diplomacy, facilitation and negotiation skills
  • Ability to develop project plan, quality control goals as well as lessons learning opportunities
  • Problem resolution ability with a high degree of motivation, thoroughness, integrity, and reliability
  • Proven reliable Project Management skills, experience managing scope, technical details, schedules, and budgets in a project environment
  • Ability to think "outside the box" and leverage data responsibilities to help drive performance improvements
  • Lean Six Sigma and / or continuous process improvement training and experience
  • Knowledge of Microsoft Office to include Word, Excel, Outlook, SharePoint, MS Teams, etc.
  • Strong people management skills, must have "can do" attitude in serving our team and the business mission with pride
  • Capable to challenge the status quo and asking common sense questions
  • Ability to manage multiple tasks while dealing with disruptions and change
  • Excellent interpersonal and organizational skills
  • What you'll get

    Feel free to take advantage of all that American Airlines has to offer :

  • Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  • Feel free to be yourself at American

    From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

    Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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