What are the responsibilities and job description for the Home Care Aide position at American All Care Services?
American All Care Services (AACS) is a premier home care company that has been in business for over 20 years. Our mission is to provide the highest quality care and superior customer service.
Objective :
Establishes and monitors results-producing relationships with referring physicians, case managers, social workers and other industry related organizations. Educates team members and referral sources about service capabilities. Must understand the competitive Home Care environment and act as a key member behind the process of identifying, evaluating, building and implementing new business opportunities that achieve significant revenue and segment profit. Working under minimal supervision, this position is responsible for growing market share across industry - this is done through, qualifying opportunities, penetrating new accounts, expanding existing client relationships, or managing strategic partnerships.
Primary Responsibilities :
- Demonstrate open and effective communication with clients, family members, colleagues, caregivers and referral providers / care providers.
- Maintain regular attendance at the office to execute job responsibilities.
- Adhere to all company policies, procedures, performance objectives, workplace behaviors, and business ethics codes and ensure that they are implemented and communicated to all employees.
- Identify areas of opportunity to expand client care revenue and community relationships to increase business on new and untapped referral sources
- Develop sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals
- Responsible for researching and developing Referral Provider Network relationships and producing referrals; performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary
- Collaborate with departments and resources to meet the needs of prospective and active business clients
- Effectively present marketing materials and services to referral providers, including 1 : 1 meetings and presentations in group settings
- Plan, arrange and conduct formal group presentations to referral providers
- Provide in-services and professional presentations for referral sources, community groups and others regarding our services, programs, and outcomes
- Develop and maintain knowledge of brand and healthcare industry
- Perform On Call Coordination on rotating weekends and holidays.
Secondary Responsibilities :
Requirements :
