Office Manager

SUMMARY

We are seeking a highly organized and detail-oriented Office Manager to oversee the day-to-day administrative operations of our office. This role is critical to our team, as the Office Manager will be the sole office-based employee responsible for managing a wide array of administrative tasks, supporting our field team, and contributing to the overall efficiency of the business. Ideally, the successful candidate will possess exceptional management skills and have some experience in graphic design to assist with marketing materials.

ABOUT US

Join American Arbor, LLC., the leading tree service company in Southwest Michigan, where property owners turn for expert tree care solutions. We are a second generation company with over 30 years of experience, we've established a sterling reputation for excellence in arborist consultations, tree removal, trimming, health care, and more.

Our success stems from a combination of extensive professional experience, cutting-edge equipment, unwavering focus on safety, and dedication to customer satisfaction. We pride ourselves on staying at the forefront of the arboriculture industry, continually adapting to meet client needs and incorporate the latest research and scientific advancements.

At the heart of our success lies our strong company culture, built on a foundation of core values that guide everything we do. We're on the lookout for individuals who embody and share our commitment to be inspirational, disciplined, accountable, results-oriented, transparent, and aligned. If you're ready to join a dynamic team and make a meaningful impact in the world of arboriculture, American Arbor, LLC. welcomes you.

JOB OBJECTIVES

• Manage and maintain office operations, including filing, scheduling, and general organization.
• Handle incoming and outgoing communications, such as phone calls, emails, and mail.
• Maintain records and documentation, ensuring they are accurate and up-to-date.
• Manage inventory and order office supplies as needed
• Coordinate schedules and appointments for the sales team, assisting with time management and resource allocation.
• Support HR functions, including onboarding, employee records, and policy updates.
• Act as a point of contact for clients and staff, providing timely and efficient communication.
• Process invoices, manage accounts payable and receivable, and assist with payroll.
• Monitor budgets and financial reporting, working closely with the management team to ensure fiscal responsibility.
• Use QuickBooks for financial tracking and reporting
• Track and manage project timelines, ensuring that key milestones are met.
• Assist with the development and implementation of office policies and procedures to improve operational efficiency.
• Design and update marketing materials, such as flyers, brochures, and social media graphics, using appropriate software.
• Manage and update the company website and social media accounts, ensuring content is engaging and aligned with brand standards.
• Collaborate with the team on marketing strategies and campaigns to enhance brand awareness.

KEY COMPETENCIES

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
• Familiarity with graphic design tools such as Adobe Creative Suite (Illustrator, Photoshop) or Canva.
• Experience with CRM systems.
• Proficiency in QuickBooks for financial management.
• Strong organizational and multitasking abilities with a high level of attention to detail.
• Excellent time management skills and the ability to prioritize tasks effectively.
• Problem-solving skills and a proactive approach to addressing challenges.
• Strong written and verbal communication skills.
• Ability to communicate clearly and professionally with clients and team members.
• Friendly, approachable, and able to work well both independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information with discretion.

EDUCATION & EXPERIENCE

• Proven experience in office management, administration, or a similar role.
• A degree in Business Administration, Management, or a related field is preferred but not required.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods while working at a computer.
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or equipment, including using a computer and office machinery.
• Occasional standing, walking, bending, and reaching.
• Ability to lift and move office supplies and equipment up to 25 pounds.
• Comfort with occasional travel to job sites for coordination purposes, which may involve walking on uneven terrain or exposure to outdoor weather conditions.
• Must pass a pre-employment physical and drug screen

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce American Arbor, LLC. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and we actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to hr@americanarbor.net . Already a candidate? Please connect directly with your recruiter to discuss this opportunity. If you're ready to join a dynamic team and make a meaningful impact in the world of arboriculture, American Arbor, LLC. welcomes you.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Three Rivers, MI 49093: Relocate before starting work (Required)

Work Location: In person

Salary : $25