What are the responsibilities and job description for the Car Rental Agent position at American Auto Rental, LLC?
American Auto Rental, LLC
Our location in Monroe, LA has been servicing the Northeast Louisiana area for over 40 years. Locally owned and operated. We are looking for someone to join our work family to complement our expanding operations. Over the past few years, we have dedicated ourselves to growing our business. We have two main rental lines: Our vast car/van/truck inventory and our Box truck rental line. The company will continue to grow at all cost and hopes to find an employee that wants to grow with us. Working for a small business like ourselves, the ideal employee will have to fill many roles and do nearly any job (task) that may arise.
Skills needed (But not Limited too)
1) Superior customer service skills
2) Computer and office equipment knowledge
3) Ability to work with internet based rental software
4) Superior phone call proficiency
5) Able to handle money
6) Math skills
7) Problem solving
8) Conflict resolution
9) Scheduling
10) Ability to work with vendors
11) Customer Retention
12) Ability to operate motor vehicles (cars, vans, trucks, passenger vans, and large box trucks)
13) Vehicle inspection
14) Work very closely side by side with other employees and managers
The main responsibility of the potential employee will be to rent our products to our customers.
However, the secondary duties that are required are as follows:
1) Vehicle transportation
2) Vehicle cleanup (if we were to get backed up or our porter is sick or has a day off)
3) Office cleaning
4) Customer pickup and delivery
5) Marketing calls phone/face to face
6) General office work
This position is full time and will receive a minimum 40 hour work week. Normal hours will be Mon through Friday and will work on a rotating Saturday shift with some overtime hours. We are only open from 8-12 on Saturdays. There may be some times that you will be asked to work some extra Saturdays or come in early or work late as demand regulates.
Job Type: Full-time
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Monroe, LA 71201 (Required)
Ability to Relocate:
- Monroe, LA 71201: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13