Bank Teller- Full Time

Description

Are you looking for a long-term career that is service-oriented, where you can provide support and exceptional service in a professional work environment? 

We are seeking a highly motivated and customer-focused individual to join our team as a Teller. The successful candidate will be responsible for providing exceptional customer service to all clients, ensuring their needs are met in a timely and professional manner. The ideal candidate will have excellent communication skills, be detail-oriented, and possess a strong work ethic.

Responsibilities:

• Provide excellent customer service to all clients, ensuring their needs are met in a timely and professional manner
• Conduct all transactions with high accuracy, ensuring that all records are up-to-date and error-free
• Work collaboratively with team members to achieve common goals and objectives
• Utilize computer knowledge to efficiently and effectively complete all tasks
• Actively promote the bank's products and services to clients, identifying opportunities to meet their financial needs
• Demonstrate active listening skills to understand clients' needs and provide appropriate solutions

We are currently seeking qualified applicants to work as a Teller at our 50th Street Banking Center in Lubbock, TX. (M-F 9:00am - 6:00pm; 2-3 Saturdays a month).

About Us:

At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do.

We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.

We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.

At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.

Join us and be part of a team that is driven by these values—where growth, simplicity, and integrity define our path forward.

Why Join Us?

• A dynamic and supportive team environment
• Opportunities for growth and career development
• Competitive compensation and benefits package

This position does not include any duty related to the taking of an application or discussing rates/terms with any applicant for a qualified residential real estate transaction.

Essential Job Functions Include:

1. Balance currency, coin and checks in cash drawers at end of shift and calculate daily transactions with computers, calculators or adding machines.
2. Order customer bank cards and checks.
3. Cash checks and pay out money after verifying that signatures are correct, that written and numeric amounts agree, and that accounts have sufficient funds.
4. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
5. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
6. Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
7. Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
8. Identify transaction mistakes when debits and credits do not balance.
9. Prepare and verify cashier's checks, travelers checks and money orders.
10. Arrange monies received in cash boxes and coin dispensers according to denomination.
11. Resolve problems or discrepancies concerning customers' accounts.
12. Explain, promote or sell products and services such as travelers' checks, savings bonds, money orders, and cashier's checks.
13. Perform clerical tasks such as typing, filing, copying, etc.
14. Daily balancing and submittals of SPEC and credit card payments.
15. Daily working of night drop bags and envelopes, travelers checks and Visa/ M/C deposits.
16. Cross selling of the Bank's products and services.
17. Perform other duties as assigned by management / supervisor.
18. Comply with federal, state and company policies, procedures, laws and regulations.
19. Adhere to all relevant security responsibilities as outlined in the Bank's Information Security Program.
20. Drive company vehicle to deliver and pick up documents and packages to all local branches and any other locations.

Benefits:

We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include:

• Medical, Dental, Vision, Telemedicine
• Paid Time off, Paid Volunteer Time, and Paid Holidays
• Flexible Spending Account, Dependent Care FSA
• Basic Life and AD&D Insurance, Voluntary Life and AD&D
• Long-Term Disability
• 401k Retirement Plan
• Recruiting Referral Bonus
• Employee Stock Ownership Plan
• Gym Membership Reimbursement Program

If you are a highly motivated individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

Requirements

Basic Qualifications:

1. High School Diploma or equivalent; some college preferred.
2. Ability to lift 60 pounds
3. Basic computer skills
4. Customer service and sales skills
5. Good oral communication skills
6. Prior banking experience a plus!

Skills Required:

1. Cash Handling Skills
2. Computer Skills; Word, Excel, Windows, internal bank programs
3. Active Listening Skills
4. Speaking Skills: talking to others to convey information effectively.
5. Service Orientation Skills: actively looking for ways to help people.
6. Time Management Skills
7. Judgment and Decision Making Skills
8. Active Learning: understanding the implications of new information for both current and future problem-solving and decision making.
9. Active Listening: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
10. Able to lift heavy bags and boxes of coin
11. Able to work in a fast-paced environment and work well under pressure
12. Must possess a 'Can-Do' sales and service attitude.

EEO/AA/Background Disclaimer:

If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.

The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.

Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.