What are the responsibilities and job description for the Business Banking Assistant Lead position at AMERICAN BANK OF COMMERCE?
Description
We are currently seeking qualified applicants for our Central Texas Lead Business Banking Assistant at our Austin-Downtown Banking Center. This position provides an opportunity to lead others and initiatives, while also supporting lending activities.
About the Role:
Lead: Plan, direct and coordinate the training and development activities of ABC Business Banking Assistants (bank wide or regional depending on scope). Travel is required.
Business Banking Assistant: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to the loan administration department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan. Interview persons desiring to open bank accounts, process and open the new accounts.
Essential Job Functions:
- Conduct orientation sessions and arrange for on-the-job training for new hires.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings and workshops.
- Manage staff, prepare work schedules and assign specific duties for assigned region(s).
- Support other ABC lending regions as assigned and be willing to travel to these regions as needed.
- Provide guidance and training to resolve personnel issues including disciplinary action as needed.
- Conduct performance management reviews for direct reports.
- Perform Business Banking Assistant duties
- Perform other duties as assigned by supervisor / management.
- Comply with federal, state, and company policies, procedures, laws and regulations.
- Adhere to all relevant security responsibilities as outlined in the Bank's Information Security Program and Written Security Program.
About Us:
At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do.
We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.
We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.
At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.
Join us and be part of a team that is driven by these values—where growth, simplicity, and integrity define our path forward.
Why Join Us?
- A dynamic and supportive team environment
- Opportunities for growth and career development
- Competitive compensation and benefits package
Benefits:
We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include:
- Medical, Dental, Vision, Telemedicine
- Paid Time off, Paid Volunteer Time, and Paid Holidays
- Flexible Spending Account, Dependent Care FSA
- Basic Life and AD&D Insurance, Voluntary Life and AD&D
- Long-Term Disability
- 401k Retirement Plan
- Recruiting Referral Bonus
- Employee Stock Ownership Plan
- Lifestyle Spending Account Program
If you are eager to make a difference and contribute to the financial success of others, we encourage you to apply and be a part of our ABC Bank Family!
EEO/AA/Background Disclaimer:
If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.
The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.
Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.
Requirements
Required Skills:
- Presentation Skills
- Teaching Skills
- Active Learning: understanding the implications of new information for both current and future problem-solving decision making.
- Critical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made by asking questions as appropriate, and not interrupting at inappropriate times.
- Learning Strategies: selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Monitoring: monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking: Talking to others to convey information effectively.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination: adjusting actions in relation to others' actions.
- Instructing: teaching others how to do something.
- Negotiation: bringing others together to reconcile differences.
- Persuasion: persuading others to change their minds or behavior.
- Service Orientation: actively looking for ways to help people.
- Complex Problem Solving: Identifying complex problems and reviewing related information to determine solutions.
- Judgment and Decision Making: considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Systems Analysis: Determining how a system should work and how changes in conditions affect outcomes.
- Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to correct performance, relative to the goals of the system.
- Management of Personnel Resources: motivating, developing and directing people as they work, identifying the best people for the job.
- Time Management: Managing one's own time and the time of others.
- Computer Skills
Required Knowledge:
- ABC Bank's Products and Services Knowledge
- Silverlake / Jack Henry Knowledge
- Business Banking Assistant Policies, Procedures and Applications Knowledge
- Management Knowledge: knowledge of business and management principles involved in strategic planning, resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
