Business Banking Assistant

Are you looking for a career in a professional work environment where you can achieve personal and professional goals consistently and efficiently? If you are cooperative, supportive, disciplined, and have a people-focused nature, then our Business Banking Assistant position could be a good fit for you.

We are currently seeking qualified applicants to work as a Business Banking Assistant at our Rio Banking Center in Austin, Texas.

The Business Banking Assistant’s role is a supportive customer facing position that is helpful in nature where much of the work can be accomplished at a steady, even pace. Knowledge of commercial lending practices and attention to detail are essential to ensure compliance and that process and procedures are followed. Interaction with customers requires a professional communication approach where the focus is on completing tasks pleasantly and accurately.

Business Banking Assistants interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to the loan administration department. They review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan. They will also share responsibility with interviewing persons desiring to open bank accounts, process and open the new accounts.

About Us:

At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do.

We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.

We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.

At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.

Join us and be part of a team that is driven by these values—where growth, simplicity, and integrity define our path forward.

Why Join Us?

• A dynamic and supportive team environment
• Opportunities for growth and career development
• Competitive compensation and benefits package

Job Duties:

1. Accept payments on accounts.

2. Answer questions and advise customers regarding loans and transactions.

3. Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

4. Check value of customer collateral to be held as loan security.

5. Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.

6. Establish credit limits and grant extensions of credit on overdue accounts.

7. Complete loan records and send to loan admin for imaging.

8. Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.

9. Order property insurance or other insurance policies in order to ensure protection against loss on property.

10. Present loan and repayment schedules to customers.

Benefits:

We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include:

• Medical, Dental, Vision, Telemedicine
• Paid Time off, Paid Volunteer Time, and Paid Holidays
• Flexible Spending Account, Dependent Care FSA
• Basic Life and AD&D Insurance, Voluntary Life and AD&D
• Long-Term Disability
• 401k Retirement Plan
• Recruiting Referral Bonus
• Employee Stock Ownership Plan
• Lifestyle Spending Account Program

If you are eager to make a difference and contribute to the financial success of others, we encourage you to apply and be a part of our ABC Bank Family!

Required Skills:

• Customer Service Skills
• Active learning
• Active listening
• Judgment and decision making
• Monitoring
• Service Orientation; actively looking for ways to help people
• Speaking Skills
• Presentation Skills
• Time Management Skills
• Writing Skills
• Computer Skills; Word, Excel, Windows, internal bank programs

Required Knowledge:

• Clerical
• Customer Service
• Computers
• Sales and Marketing
• Lending Knowledge
• ABC Bank Products and Services Knowledge

EEO/AA/Background Disclaimer

If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.

The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.

Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.