What are the responsibilities and job description for the Program Associate, MOC Analytics position at American Board of Internal Medicine?
The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate, MOC (Maintenance of Certification) Analytics to join its MOC Policy and Operations team. In this role, the Program Associate will support the MOC program by assisting in translating policies into actionable rules, analyzing program data, documenting requirements, and collaborating with internal teams to enhance MOC operations. The Program Associate will provide operational support, with a focus on analytics, to ensure program effectiveness.
Reporting to the Senior Director, MOC, the Program Associate is responsible for the following:
- Support the documentation, maintenance and tracking of updates to MOC business rules to ensure alignment with ABIM policies and operational needs.
- Analyze program data to assess effectiveness, identify trends, and develop reports to support decision-making.
- Document business requirements for MOC enhancements and assist in developing and executing user acceptance testing (UAT) plans in collaboration with the Program Manager and Business Analysts.
- Collaborate with IT and other internal stakeholders to troubleshoot issues, manage program improvements, and support cross-functional initiatives.
- Provide operational support for MOC programs, including the annual year-end lookback (YELB) evaluation of certification and participation status to determine compliance with MOC requirements.
- Identify inefficiencies in MOC operations, recommend automation opportunities, and assist in implementing process improvements.
- Prepare materials and provide analytical support for internal committees, workgroups, and MOC-related projects.
The ideal candidate has a bachelor's degree, or equivalent professional experience, with a minimum of three years of experience in a professional setting. The successful incumbent will have strong analytical skills, with the ability to interpret complex data, and make informed decisions. Excellent problem-solving and critical thinking skills are required for this role.
To succeed in this role, one must have strong organizational, process management and planning skills, and must be able to both assimilate and apply rapidly evolving information to ongoing work. They must also have the ability to work independently within a layered development system.
This role requires an on-site office presence at least two days per week. ABIM offices are located in the historic section of Philadelphia, 510 Walnut Street, Suite 1700. Our technology and workplace operations teams provide for and support a seamless hybrid work environment for all ABIM employees.
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At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of customers – our Diplomates.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation and benefit offerings.
We look forward to learning more about your interest in joining our team. EOE
