What are the responsibilities and job description for the Customer Success Associate position at AMERICAN BUSINESS FORMS INC?
Join American Business Forms Inc as a Program Development Specialist and embark on a rewarding career in the print and promotional products industry. This role offers comprehensive training that enables you to support Sales Associates and their customers with account management processes.
Main Objectives:
- Partner with Sales Associates to develop and implement effective sales strategies.
- Collaborate with Sales Associates in creating customer proposals, presentations, and responses to RFI's and RFP's.
- Support Sales Associates with customer presentations and eCommerce demonstrations.
- Work with Home Office departments to complete customer registrations.
- Facilitate the discovery process with Sales Associates and customers for eCommerce sites.
This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
