What are the responsibilities and job description for the Sales Support Coordinator position at AMERICAN BUSINESS FORMS INC?
Become an integral part of American Business Forms Inc's team as a Customer Success Associate. In this role, you will receive in-depth training that empowers you to assist Sales Associates and their customers with account management processes.
Main Duties:
- Work closely with Sales Associates to identify and qualify sales opportunities.
- Collaborate with Sales Associates in creating customer proposals, presentations, and responses to RFI's and RFP's.
- Support Sales Associates with customer presentations and eCommerce demonstrations.
- Communicate with Home Office departments to complete customer registrations.
- Foster collaboration between Sales Associates and customers for eCommerce sites.
This position involves working closely with stakeholders to understand customer needs and preferences, identifying opportunities for growth and improvement, and implementing effective solutions to drive business results.
Key Areas of Focus:
- Building strong relationships with Sales Associates and customers.
- Developing and maintaining a deep understanding of customer needs and preferences.
- Identifying opportunities for growth and improvement.
