What are the responsibilities and job description for the IT Service Desk Technician position at American business solutions inc?
Hello
This is Sheetal from ABSI, I have a wonderful Remote role for you .
CompTIA A certification ACTIVE certification is MUST
POSITION : IT HELP DESK '
LOCATION : REMOTE
Second round onsite interview
JOB DESCRIPTION
MINIMUM QUALIFICATIONS/EDUCATION /TRAINING REQUIRED:
Education: Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience. AND
Experience: Minimum 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience.
PREFERRED:
Two yrs. PC based applications with all standard office productivity tools, network print management exp. Experience in any combinations of the following: Service Now, Remedy, Altiris, Help Desk Authority. A knowledge of basic IT Identity management and IT security processes, configuring upgrading or installing ERP client based application components (examples include AX, .NET, DocuSign, and other Microsoft products). Strong communication skills both verbal and written.
Sheetal Agarwal
American Business Solutions Inc
8850 Whitney Drive
Lewis Center, OH 43035
Cell : 614-541-3190Work : 614-888-2227 Ext. 4692
Fax: 888-699-8866
Mail to: sheetal@absiusa.com
Job Type: Contract
License/Certification:
- CompTIA A certification (Preferred)
Work Location: In person
