What are the responsibilities and job description for the Sales Operations Specialist position at American Capital Group?

Sales Operations Specialist | Bellevue, WA

About American Capital Group

Founded in Bellevue, Washington in 1986, American Capital Group stands proud as a family-owned leader in real estate development. With over three decades of dedicated service, our expertise shines in the realm of multifamily community development. To date, we have crafted over 80 multifamily properties across twelve states, managing 20 of these properties in four Western states.

Our success stems from our comprehensive approach. We handle every aspect of real estate development in-house, encompassing Engineering and Design, Acquisitions, Development, Construction Management, Property Management, and Asset Management. This integrated strategy has solidified our position as an industry trailblazer.

For a deeper insight into our journey and achievements, we invite you to explore our website.

https : / / www.acg.com

About URBN Building Products

As a proud subsidiary of American Capital Group, URBN Building Products supplies premium flooring, plumbing, and lighting fixtures tailored to meet the needs of builders and developers. Headquartered in Bellevue, WA, we're known for providing exceptional products and outstanding service that help our clients create spaces that leave a lasting impression.

We are expanding and seeking a results-driven Sales Representative to join our growing team.

Why Join Us?

Be part of a trusted brand backed by the legacy of American Capital Group.
Contribute to a fast-growing company that values innovation and customer success.
Enjoy the benefits of working with a team dedicated to excellence in every detail.

Learn more about URBN Building Products at urbnbp.com

Join us in shaping the future of building products!

Position Overview

Schedule - Monday through Friday 7am to 4pm - Flexibility to work additional hours may be required to meet company / project needs.

On-Site Requirement : This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work.

Compensation Package

90,000 - $90,000 / Year Plus

Commission Opportunity

Competitive medical, dental, and vision benefits. Employer pays 85% of employee's premium.

401k contribution opportunity with an annual company match.

Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).

Paid vacation starting at three weeks and increasing with tenure.

14 paid holidays, including 2 personal holidays of your choice.

The above compensation is a range. Offers are made based on a candidate's experience and the geographical location of this position.

What We Offer

Competitive starting wages (listed above).

A company-wide commitment to diversity and inclusion.

A positive work environment where employee's contributions are valued.

A fun culture with team building activities and events.

Competitive medical, dental, and vision benefits. Employer pays 85% of employee's premium.

401k contribution opportunity with an annual company match.

Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).

Paid vacation starting at three weeks and increasing with tenure.

14 paid holidays, including 2 personal holidays of your choice.

Comprehensive training programs and development opportunities.

What We're Looking For

Minimum 2 years of sales experience, ideally in the construction or building materials industry.

Demonstrated success in cold calling and generating leads independently.

Excellent communication, presentation, and relationship-building skills.

Strong ability to identify client needs and offer tailored solutions.

Self-motivated, with a proven track record of meeting or exceeding sales targets.

Familiarity with flooring, plumbing fixtures, and / or lighting is preferred.

Proficiency with Microsoft Office Suite.

Valid driver's license and reliable transportation for client visits.

High school diploma or GED required, bachelor's degree in related field preferred.

Demonstrates exceptional attention to detail and organizational abilities.

Proficient in effective communication and teamwork.

Maintains a positive outlook and embraces a collaborative team approach.

Shows responsibility and takes pride in their work.

Fluent in English, with strong reading, speaking, and writing skills.

Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

Prospecting and Lead Generation :

Proactively identify and develop new leads through cold calling, networking, and market research.

Build and manage a robust sales pipeline.

Sales and Client Engagement :

Establish and maintain strong relationships with builders, developers, and contractors.

Present our product lines, emphasizing their value, quality, and benefits.

Close sales to meet or exceed targets.

Market Insights :

Stay up-to-date on industry trends, competitor offerings, and market needs.

Share client feedback to improve product offerings and customer experience.

Account Management :

Maintain detailed records of client interactions and progress.

Provide exceptional post-sale support to ensure client satisfaction.

The responsibilities above are not all-inclusive.

Our Mission & Culture

At American Capital Group, "Our mission is to be an innovator and leader in multifamily housing solutions." To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued.

We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to innovate in multifamily housing, we create a stronger, more successful company where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

We encourage all qualified applicants to apply for this position. Candidates should be prepared to complete an online assessment test. After submitting your application, you may be invited to take part in a preliminary virtual interview conducted by a member of our Human Resources team. Those who advance will participate in additional virtual and / or on-site interviews with the Hiring Manager(s).

Background Checks and Screenings

Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Depending on the position, the background check may involve professional reference checks, credit checks, county and nationwide criminal history reviews, social media screenings, as well as education, certification, and employment verifications.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER & AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.

Salary : $90,000

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