Member Services Data Analyst

American College of Radiology (ACR) is a progressive membership organization representing nearly 42,000 medical specialists in radiological care. As a member of our team, you will join a world leader in patient-centered care advocacy, policy and clinical research, quality and safety. Our culture encourages innovation, diversity, integrity and leadership. A nonprofit 501(c)(3), ACR (the American College of Radiology) has over 500 purpose-driven employees in the Greater Washington, DC and Philadelphia region.

If you share our core values of: * Integrity * Visionary * Excellence * Leadership * Transparency * Member-Driven we need you on our team!

We are seeking a highly skilled and motivated Membership Data Analyst to join our team. As a Data Analyst, you will be responsible for collecting, analyzing, and interpreting large volumes of membership data to provide valuable insights and support data-driven decision-making processes. Your primary focus will be on leveraging your strong SQL skills to extract, manipulate, and report data from various sources—including Data Lake (S3), Redshift, and Salesforce. You will also create simple dashboards to deliver actionable insights.

Responsibilities:

• Utilize such tools as SQL, Redshift, Salesforce, and Tableau for data extraction, manipulation, and visualization.
• Work closely with IT and department staff to create dashboards and regular and ad-hoc reports to support data-driven decision-making. 
• Ensure the accuracy and integrity of membership data across all platforms and engage in data cleanup processes.
• Work with the member services team to help engage in data-driven process improvements and establish long-term best practices regarding data management.

Qualifications:

Required

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
• 3 years of work experience as a Data Analyst or Reporting Analyst, with a focus on utilizing SQL for data extraction and reporting.
• Proficiency in query optimization techniques and performance tuning.
• Familiarity with member databases or client relationship management systems, such as Salesforce and/or Nimble
• Solid understanding of statistical concepts and data analysis techniques.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and presentation skills.

Preferred

• Experience in a non-profit or membership-based association.
• AWS Experience, especially AWS Redshift and AWS Athena
• Experience in creating and maintaining dashboards using Tableau.
• Experience working with Salesforce Objects.

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While working a Remote schedule, qualified candidates must be able to maintain a schedule of working 8:30 - 5:00P (EST). When working remotely, workers must be self-motivated, possess excellent time management, and be highly organized.  Reliable internet connection is a must! 

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ACR is committed to a total rewards compensation philosophy that includes base salary in addition to our full suite of comprehensive benefits.  ACR’s goal is to pay competitively and equitably.  It is typical for individuals to be hired in the entry to middle of the range for their role, and compensation decisions depend on each case’s circumstances.  A reasonable estimate of the annual compensation range for this position is $80,550 – $107,450.  

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If you would like to put your experience to great use in a professional team-oriented environment, please apply online. To learn more about ACR’s rewarding employee experience, culture, and benefits, visit: https://www.acr.org/Jobs

ACR offers a rewarding employee experience: innovative culture, professional growth potential, competitive compensation and an exceptional benefits package, including a defined contribution pension plan, 403(b); generous paid time off package; insurance plans with the leading providers; flexible spending; tuition reimbursement; training opportunities; and wellness reimbursement.

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Salary : $80,550 - $107,450