What are the responsibilities and job description for the Account Manager position at American Cutting Edge (ACE)?
Account Manager
Account Manager - Hybrid - (on campus a few days per month after initial training).
Come grow with us!
C.B. Manufacturing and Sales Co., Inc. (CB Manufacturing) DBA American Cutting Edge was founded in 1965 by Charles Biehn Sr., in 1965 based on three primary principles: customer service, value and quality. More than fifty years later, the company and its prominent brands, American Cutting Edge, Better Tools, and Barclay continues its legacy of providing outstanding service and quality products which deliver real value in the market. Today, the company employs over 100 individuals with campuses in Miamisburg and Akron Ohio and several remote employees in Arizona, California, Colorado and Pennsylvania continuing to execute the three principles every day by Cutting the Way to a Better World!
Join our award-winning culture! Named one of Dayton's Best Places to Work the last 4 years! At ACE we care about you and invest in your future. our culture fosters an environment of continuous success and fulfillment ensures that every member of our team thrives personally and professionally, achieving their highest potential.
Our continued success and dedication to our clients has created a need for a full-time Account Manager. We specialize in finding cutting solutions to problems that require expert, engineered assistance and custom blade parts designed to our client’s exact specification. We currently have thousands of products and solutions to assist with our clients’ evolving needs. Your project involvement may include various diverse industries including food, recycling, packaging or medical. If you want a great career, you will want to join the ACE Family.
Major Responsibilities include:
Major Responsibilities include:
- Building and maintaining B2B relationships. Providing excellent service to new and current customers.
- Prospecting for new customers. We’ll give you the leads. You’ll be expected to contact businesses, overcome objections and convert those leads to sales.
- Works with Purchasing/Resale staff to follow up on vendor delivery dates and product information.
- Effectively communicating our products and services to our customers.
- Negotiating and closing sales.
- Maintaining a positive, professional and goal driven attitude.
- Telephone sales work, both outbound and inbound.
- Records all relevant customer contact into Customer Relationship Management Database.
Qualifications:
- 3-5 years of applicable experience
- Mechanical aptitude as we sell industrial blade products. Ability to read blueprints and take measurements preferred.
- Proficient with Microsoft Office including Excel & Outlook. Knowledge of SAGE software systems is a plus.
- Experience selling to or through industrial distributors and end users preferred.
- Developed ability/strategy to overcome customer resistance and objections to buying.
- Prospecting experience a plus.
- Limited travel (less than 10%) may be required.
- Strong verbal and written communication skills.
- Customer Focused individual with a high level of initiative.
American Cutting Edge is a mid-sized family-owned company, and a great place to work! Full-time positions offer an excellent benefits package, including medical insurance, 401k, paid vacation and profit-sharing opportunities.
