What are the responsibilities and job description for the Automation Engineer position at American Dream?
Automation Engineer
American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America
Req #826
Monday, September 30, 2024
American Dream (https : / / www.americandream.com / ) , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream (https : / / www.americandream.com / ) is home to leading attractions, including DreamWorks Water Park (https : / / www.americandream.com / venue / dreamworks-water-park) , Nickelodeon Universe Theme Park (https : / / www.americandream.com / venue / nickelodeon-universe) , LEGOLAND Discovery Center (https : / / www.americandream.com / venue / legolanddiscoverycenter) , SEA LIFE Aquarium, (https : / / www.americandream.com / venue / sealifeaquarium) Big SNOW Ski Hill (https : / / www.americandream.com / venue / big-snow) , Dream Wheel (https : / / www.americandream.com / venue / dreamwheel) a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dreams immersive luxury shopping and dining experience The Avenue features Saks Fifth Avenue, Herms, Saint Laurent,Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone location in the U.S, and the worlds first and only candy department store, ITSUGAR.
For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream (http : / / www.instagram.com / americandream) and TikTok @americandream_official (https : / / www.tiktok.com / @americandream_official) .
Key Objective(s) :
The Automation Engineer will work closely with the Product and Engineering team to learn system administration, configuration tasks, and drive process improvement within the organization. This role blends technical and business analysis responsibilities, focusing on defining and deploying better workflows and, over time, building automation tools that streamline system administration tasks and facilitate internal and external requests. The position involves a hands-on approach to automating routine tasks, improving efficiency, and driving efficiencies across systems and processes.
PRIMARY RESPONSIBILITIES :
- Learn and manage system administrative and configuration tasks for various platforms.
- Analyze current workflows and processes, identifying areas for efficiency improvement.
- Define and deploy enhanced processes and workflows to reduce manual effort and streamline tasks.
- Develop automation systems and tools to automate routine system administration and configuration tasks.
- Collaborate with cross-functional teams to understand business requirements and implement automation solutions.
- Provide documentation, process guidelines, and internal training materials for system administration and automation workflows.
- Continuously monitor, optimize, and support automated systems to ensure stability and scalability.
- Work closely with vendors and external partners to ensure successful integration of automation solutions with existing systems.
- Manage configurations and updates across critical systems, including but not limited to :
- Content management systems
- Ticketing and POS systems
- CRM platforms
- Customer Support Systems
- Project management tools
- Develop KPIs, goals, and milestones for automation initiatives.
- Act as a liaison between IT and business teams to ensure alignment on priorities and automation projects.
- Stay current with industry trends and best practices in automation and process improvement.
DESIRED QUALIFICATIONS :
American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin / ancestry, citizenship, physical / mental disability, military status, or any other basis prohibited by law.
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