What are the responsibilities and job description for the Customer Service Agent position at American Dynamic Systems?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries will play a crucial role in ensuring customer satisfaction and loyalty. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
Responsibilities
- Respond promptly to customer inquiries , ensuring a high level of customer satisfaction.
- Provide accurate information regarding products and services, addressing any questions or concerns.
- Assist customers with order processing, returns
- Collaborate with team members to resolve complex issues and improve service delivery.
- Uphold company policies and procedures while maintaining a professional exterior at all times.
Requirements
- Proven experience in customer service or a related field is preferred.
- Strong phone etiquette and excellent communication skills in English; multilingual or bilingual abilities are a plus.
- A positive attitude with a commitment to providing outstanding customer support.
- Flexibility to adapt to changing priorities and work schedules as needed.
Join our team today and contribute to creating memorable experiences for our customers!
Job Type: Full-time
Pay: From $600.00 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $600