What are the responsibilities and job description for the Merchandise Sample Coordinator position at American Eagle Outfitters?
ROLE SUMMARY: This role will be responsible for end to end management of International samples for all departments within American Eagle Men’s and Women’s. This team member will manage the flow of samples from New York Office to Mexico Photo Studio through its completion on the AE digital site.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Work closely with Assistant Merchant for each department to understand when styles are ready to be ordered.
- Ensure samples are ordered in a timely manner aligned to deadlines established by Go-Live Calendar.
- Manage vendor follow-up communication of deadlines; clearly summarize any delays to Manager.
- Own reporting to ensure all International Samples have been captured in sample orders.
- Manage tracking of receiving/sending samples within Sample Tracking Tool and Tradestone.
- Support assistant merchants in reviewing product detail accuracy prior to shipping to photo studio; communicate re-order needs to Manager.
- Responsible for invoice creation and sending bulk shipments in adherence to Go-Live Calendar deadlines; manage Invoice communication to relevant team members.
- Ensure digital images are live on time; communicate clearly with Business Strategies team on missing images
- Consistently communicate updates and/or business related issues to Manager in a timely manner.
- Assist manager in communicating impact when sample deadlines are not met.
- Recap each team on the status of the sample check in process. Responsible for giving clear information on what has been sent to the studio, photoshoot, etc. and when as well as giving clear recaps on what samples are still missing.
- General sample upkeep/organization in NYDO office.
QUALIFICATIONS:
- Bachelor’s Degree in Fashion or Art (or equivalent experience and education)
- Comfortable working in an hybrid environment - mainly working in office several days a week with occasional remote work from home
- Excellent written and verbal communication skills
- Able to multi task and prioritize based on business objectives
- Organized and detail oriented
AEO, Inc. is an Equal Opportunity Employer.
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