Operations Manager - Distribution Center

AMERICAN EAGLE - DISTRIBUTION CENTER, HAZLETON, PA

OPERATIONS MANAGER

2 OPENINGS:

• Weekday Evening 5:00 pm - 3:00 am (Monday - Thursday)
• Weekend Evening 6:00 pm - 6:00 am (Friday and Sunday) and 6:00 pm - 4:00 am (Saturday)

YOUR ROLE:
As the Manager of DC Operations, you are responsible for managing, coaching and training a team of supervisors to meet established productivity requirements. Your goal is to ensure your team maintains the highest levels of safety, quality, attendance, performance, and engagement. Daily responsibilities will include priority setting, maintaining work standards, and implementing methods to enhance workflow by identifying issues and expediting solutions. You will be empowered to innovate new approaches to current processes to create more efficiency. Most importantly, you will create a positive work environment though real-time coaching and feedback.

YOUR RESPONSIBILITIES:

• Lead the day-to-day operations in a fast paced, e-commerce distribution environment
• Maintain a motivating and positive leadership presence
• Foster a safety first culture through awareness, training, and accountability
• Collaborate with the Director of DC Operations and DC Supervisors on productivity planning, operations and staffing needs
• Identify objectives and coach supervisors in reaching their group productivity goals
• Troubleshoot day-to-day problems and identify long-term resolutions
• Research operational inefficiencies and make procedural or systematic recommendations to Director of DC Operations
• Guide Supervisors in prioritizing daily work and staffing needs to meet production goals
• Partner with the Human Resource Department to facilitate reviews, interviews, hiring, terminations, and corrective counseling
• Provide Supervisors with meaningful developmental opportunities through effective coaching and feedback
• Ensure fiscal responsibility through labor and supply cost control
• Promote positive team morale through effective communication and recognition

QUALIFICATIONS:

• Bachelor's Degree in Business Management, Logistics, Supply chain or equivalent work experience
• 3-5 years previous management experience, preferably in a warehouse or distribution center environment
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• PC skills including Google suite and Kronos Time-keeping Software Solutions and Excel/Google Sheets
• Good reasoning, analytical, and problem-solving skills
• Schedule flexibility, including nights and weekends
• Ability to step in and support other departments as needed

ABOUT US

American Eagle - We're an American jeans and apparel brand that's true in everything we do. Rooted in authenticity, powered by positivity, and inspired by our community – we welcome all and believe that putting on a really great pair of #AEjeans gives you the freedom to be true to you. Because when you're at your best, you put good vibes out there, and get good things back in return. AE. True to you.

American Eagle Outfitters® (NYSE: AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories and personal care products at affordable prices under its American Eagle® and Aerie® brands.

The company operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to 81 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 200 international locations operated by licensees in 24 countries.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift

Application Question(s):

• Which shift are you interested in: Mon-Thurs Evenings, or Weekend Evenings?

Education:

• Bachelor's (Preferred)

Experience:

• Distribution or Warehousing Leadership: 5 years (Preferred)

Work Location: In person