Supervisor

Job Functions, Duties, Responsibilities and Position Qualifications:

You put the pro in medical laboratory professional. You’ve got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA - is it in yours?

This opportunity is full-time during first shift.
Location: Memphis, Tennessee
Days, Monday through Friday
Hours: 8:00AM to 4:30PM
Full time benefits are available.

In this role, you will:

• In conjunction with the department director, accountabilities/responsibilities may include, but are not limited to:
• Weekly schedules to assign tasks
• Bi-weekly payroll
• Monitoring workflow to ensure timely release of work
• Provide leadership and support to Molecular personnel. Monitor, counsel, and recommend discipline of Molecular employees to meet productivity goals and quality patient results.
• Available to provide consultation (in person, telephone or email) to resolve technical problems in accordance with laboratory policies and procedures.
• Investigates technical problems and takes corrective action.
• Oversees staffing and training of personnel, participating in the interviewing, hiring, and training processes, as appropriate.
• Complete assigned performance appraisals for Molecular employees as applicable.
• Communicate effectively with clients, physicians and employees to resolve client concerns, testing problems, exchange information, secure cooperation and/or coordinate activities to meet the goals of AEL and ensure delivery of quality patient results.
• Oversee the Quality Assurance/Quality Control process for the department.
• Oversee LIS data entry and reporting.
• Maintain departmental inventory including ensuring staff order consumables in a timely fashion and building/maintaining positive relationships with vendors.
• Review departmental policies and procedures and ensure they are properly maintained and executed.
• Evaluate processes and protocols for efficiency making recommendations for improvements.
• Work with director to maintain efficient operation of the department by implementing efficient resource management including supply, operations and personnel management to meet the financial goals of the department.
• Implement validation processes and new test initiatives to ensure compliance with applicable regulatory bodies.
• Perform patient sample testing to ensure timely and accurate reporting (typically 60-80% of hours worked, as workflow requires).

All you need is:

• Bachelor's degree or equivalent experience and completion of an AMA approved program of Medical Technology
• Tennessee Medical Technology license and Tennessee Laboratory Supervisor- General License required in addition to ASCP eligible or equivalent.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Minimum of two (2) years supervisory experience preferred.
• Knowledge of laboratory procedures as normally acquired through a minimum of four (4) years medical technology experience.
• Minimum of four (4) years microbiology diagnostics experience preferred.
• Working knowledge of computers/computer software with regards to MS Outlook, MS Word, MS Excel

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.