What are the responsibilities and job description for the Onsite Business Travel Consultant position at American Express Global Business Travel Careers?
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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As a Dedicated On-site Executive Travel Consultant, you’ll join our highly skilled team, who will provide outstanding travel services for Senior Executives of the World's forth largest petroleum and natural gas company. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities.
- What You’ll Do
- Advise and arrange corporate travel for executive business travelers
- Provide some domestic leisure travel for executive's family members.
- Conduct analysis and research on travel options, including cultural understanding, customs, time differences and local weather conditions and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for airline bookings, hotel accommodations, car rental and limousine reservations for the specific needs of the executive team
- Use Sabre Global Distribution Systems (GDS)
- Ensure compliance to executive's agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone and in-person service techniques and act on special customer requests
- Maintain availability 24 / 7 during executive travel periods or emergencies, to provide timely assistance
- Monitor flight disruptions when executive personnel are traveling and provide needed support
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
This Traveler Care position is located On-site with the customer at the ASC Center
The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve access to credit card data and confidential client information or data.
Houston, Texas, United States
The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance](https : / / explorer.amexglobalbusinesstravel.com / rs / 346-POJ-129 / images / GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
Work and life : Find your happy medium at Amex GBT.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here](https : / / explorer.amexglobalbusinesstravel.com / rs / 346-POJ-129 / images / Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult [GBT Recruitment Privacy Statement](https : / / www.amexglobalbusinesstravel.com / gbt-recruitment-privacy-statement / ).
Salary : $17 - $29
