Business Intelligence Analyst (Remote)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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This role is responsible for supporting a client within the meetings and events team, with the delivery of business intelligence reporting of their meetings activity. The ideal candidate must have a combination of technical skills mixed with good communication skills to work consultatively with clients. They will craft and build customized reports and dashboards that include standard processes for data visualizations while also embodying creativity and accuracy; analyze data to identify issues, trends, opportunities and work directly with clients to make recommendations to support their business needs.

What You'll Do:

• Collaborate with account managers and clients in the design of custom Business Intelligence (BI) dashboards, metrics, reports, and implements the development
• Translate and document business requirements into detailed technical design and programming specifications used to develop, modify and test in an ongoing production environment
• Conduct ad-hoc analysis and research to identify key trends and insights that drive opportunities for cost savings, process improvements, and strategic decision-making that can support business decision needs
• Ensure data integrity, accuracy, and consistency across all reporting and analysis
• Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation
• Ability to efficiently present information in one-on-one and small group situations to customers and internal partners
• Adept at blending, normalizing, and analyzing multiple and extensive data sets to yield reportable and significant results
• Stay up to date with industry trends, standard methodologies, and new technologies in data analysis and business intelligence
  
  
  

What We're Looking For:

• 2-3 years of experience in a business intelligence or data analysis role, preferably within the travel, hospitality, or events industry
• Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline
• Must be proficient in the English language, both written and verbal
• Proficient working with enterprise data visualization tools (i.e., Domo, Tableau, Power BI, SAP BI, etc.) and advanced ETL or Excel skills
• Access and Excel proficiency is required
• Experience with SQL and database querying is a plus
• Good communication and presentation skills, with the ability to effectively convey technical information to non-technical audiences
• Proven attention to detail and dedication to data accuracy and quality
• Ability to work independently and as part of a team in a fast-paced, dynamic environment with the willingness to take initiative to contribute beyond basic responsibilities
• Client facing experience a plus with customer service approach
• Comfortable with an environment where priorities change frequently
  
  
  

This is a remote opportunity in the US and Canada, supporting clients and collaborating with internal partners globally - due to business needs, some flexibility will be expected based on location

The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve access to credit card data, confidential client information or data and other proprietary corporate information and trade secrets.

Location

Texas, United States

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
  
  
  

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!