What are the responsibilities and job description for the Manager of Strategic Relationship Management position at American Express Global Business Travel?
American Express Global Business Travel Manager of Strategic Relationship Management - Denver, Colorado
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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The Manager of Client Management leads innovative account management strategies, focusing on growing profitability and deepening client relationships within a portfolio of Global Multi-National accounts. The role is to grow and increase the non-transactional revenue of their portfolio through outstanding relationship management and consultative sales skills, synthesizing client needs, identifying innovative solutions, understanding the external market, and leveraging the Amex GBT value proposition.
What You'll Do :
- Research the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, benchmarking, and technology as critical value drivers.
- Develop an in-depth understanding of key business drivers, organizational culture, and the competitive position of clients.
- Lead global efforts for the assigned portfolio across 4 regions and 50 countries, guiding regional market leads in supporting client global goals / initiatives.
- Drive sales efforts to deliver multiple revenue streams and further penetrate accounts, focusing on non-transaction, premium revenue.
- Identify new opportunities and deliver innovative solutions that contribute to client profitability.
- Develop creative pricing strategies and contribute to ongoing client P&L management and retention.
- Lead business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts.
- Enhance the Amex GBT value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development.
- Build strong relationships to ensure trusted partnerships with clients.
What We're Looking For :
This is a virtual-based position, primarily located in Central to Western US. Must be comfortable working remotely and traveling as needed for client business reviews.
The Company may conduct a review of criminal history for this specific position based on job duties and access to sensitive information.
Location : United States
The US national annual base salary range for this position is from $70,000 to $140,000. Actual base salary will be based on factors including the scope and complexity of the role and the candidate’s experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan or one of our metric-driven Sales Incentive Plans. This role is also eligible for awards under the company Equity Incentive Plan.
Benefits :
All applicants will receive equal consideration for employment without regard to any protected characteristic.
We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, please apply anyway.
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Salary : $70,000 - $140,000
