What are the responsibilities and job description for the Project Manager position at American Express Global Business Travel?
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
This role is for a Technical Project Manager to support the Global Infrastructure and Support Group. The ideal candidate will have a proven track record of leading projects from conception to completion, ensuring that objectives are met on time and within budget and be responsible for coordinating teams, managing resources, and maintaining communication with stakeholders to achieve project success.
What You’ll Do
Lead and manage projects from initiation through to delivery, ensuring all project objectives are met.
Collaborate with key stakeholders to understand the business needs and objectives.
Develop and maintain detailed project plans.
Define and track project milestones and schedule.
Assign and oversee the daily tasks of team members ensuring they are actively working towards established milestones.
Document and manage dependencies, risks, and issues.
Coordinate & host project meetings to ensure seamless collaboration, review progress and address any questions or challenges raised. Send meeting notes with clear action items and timelines.
Provide detailed monthly status reports.
Monitor progress throughout all phases of the project.
Communicate effectively with stakeholders, providing regular updates on project status, changes, issues, risks, and milestones.
Contribute to the continuous improvement of the team's project management tools and processes.
Foster a culture of continuous improvement by providing feedback, conducting post-project reviews, and implementing lessons learned.
What We’re Looking For
Strong familiarity with project management methodologies and best practices.
Travel industry, Travel Operations or TMC experience is a plus.
Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and build strong relationships.
Strong problem-solving skills and the ability to make decisions under pressure.
Proficiency using Smartsheet.
Excellent written and verbal communication skills.
Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers.
Excellent time management skills.
Fast learner with the ability to quickly adapt and prioritize focus.
Solid follow through with minimal management.
Good business & technical acumen.
Detail-oriented with a commitment to delivering high-quality results.
Strong sense of personal accountability regarding decision-making and managing teams
Fluent in English.
Location Ontario, Canada
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Ready to explore a career path? Start your journey.
This role is for a Technical Project Manager to support the Global Infrastructure and Support Group. The ideal candidate will have a proven track record of leading projects from conception to completion, ensuring that objectives are met on time and within budget and be responsible for coordinating teams, managing resources, and maintaining communication with stakeholders to achieve project success.
What You’ll Do
Lead and manage projects from initiation through to delivery, ensuring all project objectives are met.
Collaborate with key stakeholders to understand the business needs and objectives.
Develop and maintain detailed project plans.
Define and track project milestones and schedule.
Assign and oversee the daily tasks of team members ensuring they are actively working towards established milestones.
Document and manage dependencies, risks, and issues.
Coordinate & host project meetings to ensure seamless collaboration, review progress and address any questions or challenges raised. Send meeting notes with clear action items and timelines.
Provide detailed monthly status reports.
Monitor progress throughout all phases of the project.
Communicate effectively with stakeholders, providing regular updates on project status, changes, issues, risks, and milestones.
Contribute to the continuous improvement of the team's project management tools and processes.
Foster a culture of continuous improvement by providing feedback, conducting post-project reviews, and implementing lessons learned.
What We’re Looking For
Strong familiarity with project management methodologies and best practices.
Travel industry, Travel Operations or TMC experience is a plus.
Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and build strong relationships.
Strong problem-solving skills and the ability to make decisions under pressure.
Proficiency using Smartsheet.
Excellent written and verbal communication skills.
Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers.
Excellent time management skills.
Fast learner with the ability to quickly adapt and prioritize focus.
Solid follow through with minimal management.
Good business & technical acumen.
Detail-oriented with a commitment to delivering high-quality results.
Strong sense of personal accountability regarding decision-making and managing teams
Fluent in English.
Location Ontario, Canada
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
