What are the responsibilities and job description for the Analyst-Business Systems position at American Express?
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.
How will you make an impact in this role?
This is an exciting and dynamic position of Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team is responsible to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. The MIS and analytics in scope covers the dynamic and fast paced global credit environment including traditional credit products and new products introducing to the marketplace.
The ideal candidate will be a highly analytical individual with strong technical skills to support tableau dashboard development, reporting packages, and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a key eye for detail, excellent problem-solving abilities, and a passion for leveraging data to enhance business performance.
Key Responsibilities:
- Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
- Develop and publish periodic reports to support business objectives.
- Link analytics and insights to ongoing strategic initiatives.
- Utilize various data analysis tools and techniques to identify opportunities for operational & MI enhancements.
- 3 years with relevant experience in Quantitative Business Analysis/Data Science
- Bachelor's Degree or equivalent experience, preferably in a quantitative field.
- Proficiency on Hive/SQL is essential with good understanding handling large datasets.
- Proficiency in data manipulation, statistical analysis, and data visualization tools especially Tableau.
- Strong time management skills and a proven ability to consistently deliver on preset timelines.
- Experience working in Credit Servicing, Corporate or Collections environment a plus.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary : $70,000 - $135,000
