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Director - Risk Management; Executive, Board, & Regulator Engagement Strategy

American Express
New York, NY Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 3/27/2025

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

We are hiring within Project Guardian Program team which sits within Global Risk Organization. This team is responsible for leading the coordination and implementation of a multi- year transformation roadmap to uplift the enterprises risk management practices.

As Director, Executive, Board, and Regulator Engagement Strategy, you will play a critical role in shaping engagement and communication strategy for Project Guardian, a top-priority enterprise transformation initiative.  The incumbent will build compelling narratives, deliver executive-level insights, and operate as a key strategic advisor, connecting the dots across complex workstreams and ensuring the right information reaches the right stakeholders at the right time.

We are seeking a strategic thinker and results-oriented leader with a background in consulting or strategy - someone who thrives in fast-paced, high-impact environments and has a passion for driving executive-level engagement.

The is a high visibility opportunity with engagement across C-suite leaders including the CEO, Board members, and regulators.

The Director, Executive, Board, and Regulator Engagement Strategy will:


  • Lead development, management and execution of Project Guardian Executive, Board and Regulator engagement strategy.
  • Develop high-impact narratives, reports, and presentations that effectively communicate program progress, risks, and strategic insights to stakeholders at all levels.
  • Serve as a trusted advisor to senior executives across workstreams, synthesizing complex information into actionable insights and fostering strong cross-functional relationships.
  • Provide strategic, data-driven insights, connecting the dots across program updates and recommendations that enhance decision-making.
  • Drive continuous improvement leveraging best practices from consulting and industry-leading methodologies.
  • Work with senior executives across workstreams to develop a holistic view of project progress, key decision points, and challenge as necessary.
  • Attend regular governance meetings, ensuring that all relevant stakeholders are informed and engaged, maintain actions, minutes and follow-ups, as required
  • Establish and maintain best-in-class governance frameworks, ensuring timely and transparent reporting across all levels of the organization.


 Qualifications:

  • 8 years of experience in relevant field
  • Strong narrative-building skills with ability to simplify technical or complex ideas, synthesize key insights, and driver executive-level influence
  • Strong stakeholder management and ability to influence without direct oversight
  • Confidence to interact with C-suite leaders, present recommendations, and handle challenges professionally
  • Comfort with ambiguity and adjusting deliverables to meet evolving needs
  • Confidence to interact with senior stakeholders with ability to present ideas clearly and handle questions or challenge professionally
  • Familiarity of governance frameworks, risk reporting standards, and regulatory requirements
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary : $130,000 - $205,000

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