Demo

Engineering Director - Tock

American Express
Chicago, IL Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI / ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

ABOUT THE ROLE :

At Tock, we are tackling hard problems with elegant solutions and scaling very quickly. As an Engineering Director, you will play a crucial role in taking our product to the next level. We are seeking ambitious leaders who are eager to build out exciting features for our restaurant partners and Tock diners. The ideal candidates can work quickly and produce well-architected solutions collaboratively. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, you can inspire teams of people to deeply engage, and you are excited about what technology is doing for the hospitality industry.

Responsibilities

  • Run a distributed team of engineers, technical leaders, and managers.
  • Foster a productive, highly collaborative environment where engineers love to work.
  • Retain and hire talent and strengthen our technical and managerial leadership bench.

What we’re looking for :

  • Bachelor's degree in Computer Science or Engineering.
  • 8 years of experience working as a Software Engineer, preferably in a fast-paced startup environment.
  • 5 years of direct management experience leading engineering teams.
  • You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams.
  • Understand all parts of a modern web-based application stack from Frontend to Backend and Production.
  • Expertise with modern Java language concepts and tools.
  • Experience with SQL and RDBMS (MySQL, MariaDB, Postgres), and database design.
  • A history of taking projects through the entire software development lifecycle from inception to delivery at scale as a technical leader.
  • BIG PLUS IF YOU HAVE :

  • Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline.
  • 10 years of software development experience especially in a leadership capacity.
  • Salary Range : $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits.

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries.
  • Bonus incentives.
  • 6% Company Match on retirement savings plan.
  • Free financial coaching and financial well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.
  • For a full list of Team Amex benefits, visit our Colleague Benefits Site .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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    Salary : $170,000 - $255,000

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