What are the responsibilities and job description for the Manager, Planning & Insights - Pricing position at American Express?
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The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the optimal pricing to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMNS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
The Manager, Planning & Insights - Pricing is responsible for driving insights merchant discount rate (DR) performance. This role provides a unique opportunity to have an impact across multiple businesses and segments by balancing the organization’s goal for profitable charge volume and merchant expansion, essential to the strength of our business.
This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from senior leaders across American Express. The Manager should be a dynamic individual who can partner closely with senior leaders and has the right ambition to drive change.
Job Responsibilities
- Create complex models to assess shifts in charge volume to provide insights into Discount Rate (DR) performance
- Analyze large datasets to identify trends in pricing and charge volume and create meaningful and automated insights to help inform pricing strategies
- Leverage data mining skillset (Advanced SQL, Statistics, Lumi) to extract and analyze data to provide meaningful insights into Merchant mix impact
- Partner with Finance Technology partners to develop merchant level General Ledger data, and ensure effective communication across reporting systems / databases
- Drive process automation and efficiency in planning workflows, leveraging scripting and programming tools
- Lead Global TM1 Automation Efforts ensuring project deliverables are met in time while maintaining clear and regular communication with all stakeholders
- Assist in DR content preparation for senior leader meetings/presentations (Executive Committee, Board decks, GMNS President and Leadership Team)
- 4 years’ experience in pricing, investment banking, management consulting, corporate finance, strategic finance, or other finance related roles is desired
- Bachelor’s degree required; Finance/Accounting/Business desired. MBA/Graduate degree is a plus
- Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data
- Success in quantitative data analysis methods and data mining
- Strong attention to detail
- High proficiency with Excel and PowerPoint is required
- SQL and/or SAS data querying is highly preferred
- Strong relationship management and collaboration skills, with the ability to navigate competing priorities and align teams toward shared objectives
- Excellent communication skills – both written and oral - with experience leading discussions with senior leaders where decisions need to be made based on the facts presented
- Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary : $80,000 - $155,000
