What are the responsibilities and job description for the Senior Associate-Product Designer position at American Express?
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Associate Product Designer to play a critical role crafting the future of these digital experiences for our customers.
How will you make an impact in this role?
You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.
Key responsibilities:
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Associate Product Designer to play a critical role crafting the future of these digital experiences for our customers.
How will you make an impact in this role?
You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.
Key responsibilities:
- Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications
- Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
- Presents design decisions to peers and partners with minimal support from senior colleagues
- Understands American Express design process, design systems and UX patterns
- Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements
- Participates in design community
- Leverages design tools to efficiently deliver artifacts
- Comfortable using data-analytics tools to make informed decisions
- Has at least 2 years of professional product design experience, preferably on a B2B or commercial payments platform
- Demonstrates an understanding of user-centered design methodologies, research and processes
- Shares solutions to problem-solving initiatives in an engaging way
- Is a proactive and energetic communicator, with an attention to detail
- Is proficient in Figma or similar design software (i.e. Sketch)
- Is familiar with Microsoft suite (i.e. Word, PowerPoint, Excel)
- Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and Figjam
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Salary : $60,000 - $110,000
