What are the responsibilities and job description for the SENIOR MANAGER-OPERATIONS RISK MANAGEMENT position at American Express?
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Companys goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of Operational Risk Management (ORM) Governance team is to develop, oversee and strengthen the organizations Operational Risk Management (ORM) framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team will support ORM internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of ORM exam management process.
- The Senior Manager, Audit & Regulatory Engagement will :
- Support the day-to-day internal and external exam management process, working across enterprise functions
- Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner
- Partner with ORM teams and advise on responses to exam & audit inquiries
- Develop and maintain systems and processes to ensure consistent and efficient exam responses across the business unit
- Review and enforce compliance with enterprise policies
- Help prepare and present materials to ORM leadership and the Operational Risk Management Committee regarding audit and regulatory initiatives
- Minimum Qualifications
- 4 years in a financial risk management function (e.g., audit, compliance, operations, credit, etc.)
- Understanding of critical operational risk management lifecycle activities
- Excellent project management with a track record of developing end-to-end risk management processes
- Strong communication and interpersonal skills
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
- Proficiency n SQL, python, and database queries preferred
- Experience supporting risk exam management processes preferred
- Qualifications
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Job :
- Risk
- Primary Location :
- US-Utah-Sandy
- Other Locations :
- US-Arizona-Phoenix, US-New York-New York
- Schedule
- Full-time
- Tags
- ORMCM
- Req ID :
- 24020278
ORMCM
Salary Range : $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $90,000 - $165,000
