What are the responsibilities and job description for the Front Desk Receptionist position at American Family Care?
Job description
We are a locally owned urgent care company (owned by physicians!) that has an opening for a part-time front office, non-clinical position as we are looking to expand our operational care support team with a qualified candidate.
We are looking for a qualified candidate who is interested in being a part of a solid and fun team, takes pride in their work, is comfortable with technology / computers, a reliable and committed team player.
Job Description
We are seeking candidates that can provide administrative support to our back office clinical team & act as the main point person for all front office duties.
A successful candidate must have experience performing the administrative duties associated with a doctor's office, surgical clinic or hospital. Day to day responsibilities include the following :
- answering the telephone
- registering patients on the EMR system
- verifying insurance eligibility, collecting patient payments
- scanning documents
- maintaining accounts receivable
- assisting the medical team and healthcare provider in whatever administrative capacity is necessary
- greeting patients and visitors with a friendly and welcoming demeanor is the most important responsibility as customer service is our #1 priority!
Must possess clear, consistent written and oral communication skills, professional telephone etiquette, work efficiently and pleasantly while handling multiple demanding tasks. Must also have proficient computer skills, working knowledge of Outlook, Microsoft Word, and have basic familiarity with using an electronic medical records system. Previous experience in an Urgent Care facility preferred.
Qualifications
We are looking for a candidate who is available full-time (3.5 shifts per week)! You must have weekend flexibility every other week. Our work schedule offers wonderful work / life balance so you can have balance in life that is so important in the medical field!
Pay is very competitive for the field and references are a must. We offer comprehensive medical (low copay / deductible plan) as well as dental / vision benefits with retirement plan investment options and other additional optional benefits.
We are looking to hire for this position within the next couple of weeks! Please submit a basic cover letter addressing why you're interested in this position, your previous work experience, and pay requirements along with a complete and updated resume. Only apply if you meet our minimum qualifications as we are looking to hire the right candidate for our open position We will contact all candidates we are interested in pursuing interviews with.Responsibilities :
Experience :
As a Front Desk Receptionist, you will be the first point of contact for our patients. Your role is crucial in providing excellent customer service and ensuring smooth operations at the front desk. If you are friendly, organized, and have a passion for helping others, we would love to have you join our team.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation : $19.00 - $20.00 per hour
PS : It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer
Salary : $19 - $20
