What are the responsibilities and job description for the Medical Office Manager/front office position position at American Family Care?
Job Title
Manage operations for a primary care/urgent care clinic through leadership, teamwork, and customer service orientation.
About the Role
As a leader in our clinic, you will be responsible for supervising, scheduling, and evaluating all clinical staff and providers.
Key Responsibilities
- Develop and maintain a work culture of high performance, high customer satisfaction, and high efficiency.
- Monitor key performance indicators and implement continuous improvement programs.
- Ensure optimal staffing across functional areas within the clinic and amongst other clinics based on volume needs.
- Supervise, evaluate, and execute performance evaluations of non-provider staff.
- Collaborate with providers to ensure cohesive and effective patient care.
- Ensure compliance with company policies, state, and federal rules and regulations.
Requirements
- Minimum of two years' experience working in a supervisory role in a medical office.
- Computer proficiency.
- Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.).
About American Family Care
We are the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Our mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
