What are the responsibilities and job description for the Medical Office Support Specialist position at American Family Care?
About the Role
The Patient Care Representative is a key member of the American Family Care team, ensuring seamless patient experiences through accurate verification, payment processing, and record management.
Key Duties and Responsibilities
Essential Skills and Qualifications
Why Work with Us?
The Patient Care Representative is a key member of the American Family Care team, ensuring seamless patient experiences through accurate verification, payment processing, and record management.
Key Duties and Responsibilities
- Prepare the clinic environment for daily operations by conducting thorough reviews and implementing necessary procedures.
- Foster positive patient relations by greeting patients, providing essential paperwork, and obtaining necessary documentation.
- Maintain accurate patient records and ensure timely insurance verification.
- Efficiently process patient payments, address billing concerns, and facilitate communication with customers.
Essential Skills and Qualifications
- High school diploma or equivalent.
- Prior experience in medical clerical roles is highly desirable.
- Proficiency in basic computer applications, such as Microsoft Office.
- A focus on accuracy, attention to detail, and strong organizational skills.
- Excellent communication and interpersonal abilities.
- A well-presented professional image and clear verbal communication.
Why Work with Us?
- A comprehensive compensation and benefits package that supports your well-being.
