What are the responsibilities and job description for the Front Desk Associate position at American Family Health Services Inc?
Job description
American Family Health Services is a home health agency located in Wylie TX. We are seeking to hire an Office Assistant/Front Desk representative to join our Agency.
The Office Assistant/Front Desk representative will answer phones calls, fax orders/therapy evaluations, follow-up orders with the physicians, complete administrative tasks, and support staff members with clerical duties to provide the highest quality care to patients/clients.
Primary Responsibilities:
- Input patients visit information to the Medical Record Management system on a timely basis and regularly review data.
- Input and review the following clinical information on a timely basis, to include referrals, admissions, re-admissions, re-certifications, resumption of care, care plans, verbal orders, recertifications, discharge and patients not admitted.
- The Office Assistant/Front Desk representative will be performing documents scanning, faxing, sorting, filing, records, and photocopying.
The person will be trained on how to:
· Prepare and submit billing data and medical claims to insurance companies.
· Ensure the patient’s medical information is accurate and up to date.
· Collect and review referrals and pre-authorizations.
· Investigate and appeal denied claims.
· Front Desk task.
The Office Assistant/Front Desk representative may be asked to go see clients and perform hands on non-clinical tasks such as activities of daily living on as needed bases.
Travel/drive to patient’s home along with the DON will be part of the job requirement.
The ideal candidate should be a people’s person and able to interact with insurance company representatives, nurses, physicians and therapists and office staff. Perform other jobs/projects as requested by supervisor or other members of management.
Although experience is not required for this job, previous experience in insurance verification and prior authorization will be a plus. Knowledge of computer operations, understanding Microsoft office, medical terminology, excellent written and verbal communication skills, Ability to thrive in fast-paced environment will be helpful.
This is a full-time position @ 40 hours per week from Monday to Friday 8:00 am to 5:00 pm. For consideration, please appear in person at 204 Industrial Ct, Wylie, TX 75098 to complete the application forms and interview OR reply to this post via email or fax 972-429-3903 or call 972-429-3902. We are open from Monday to Friday 8:00 am to 5:00 pm. Only qualified applicants will be considered. All offers are contingent upon a satisfactory background check, as well as drug screening. We are looking for dedicated, reliable individuals.
Job Type: Full-time
Pay: $15.00 per hour
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Professional development assistance
Schedule:
- Monday to Friday
Ability to Commute:
- Wylie, TX 75098 (Required)
Ability to Relocate:
- Wylie, TX 75098: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15