What are the responsibilities and job description for the Licensed Insurance Customer Service Rep position at American Family Insurance - Keith Sanofsky Agency?
Job Description
Job Description
Join the American Family Insurance - Keith Sanofsky Agency as a Licensed Insurance Customer Service Rep in the vibrant community of Green Bay, Wisconsin. At our agency, we pride ourselves on our friendly and supportive atmosphere, where each team member is valued for their unique contributions. We're seeking a passionate and personable individual to connect with our clients and provide exceptional service.
As a key player in our team, you will be instrumental in addressing client inquiries, processing insurance documents, and ensuring customer satisfaction with compassion and professionalism. If you're looking for a role that combines meaningful work with a positive workplace culture, this position is perfect for you. Become a valued member of a team where your efforts make a real difference and create lasting relationships with our esteemed clients.
Base Hourly : $20-25 / hour based on experience
Benefits
Hourly Base Salary Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Paid Time Off (PTO)
Ongoing Training Seminars
Work-Life Balance
Holidays Off
Bonus Opportunities
Responsibilities
- Customer Interaction : Provide exceptional service to clients by addressing inquiries about their insurance policies and making necessary adjustments.
- Claims Assistance : Assist clients with the claims process, ensuring they have a smooth and efficient experience.
- Documentation : Maintain detailed and accurate records of customer interactions and transactions.
- Problem Solving : Resolve client issues promptly and effectively, identifying opportunities to improve their insurance coverage.
- Team Collaboration : Work closely with other team members to ensure client satisfaction and agency success.
Requirements
Salary : $20 - $25