What are the responsibilities and job description for the Property Field Claims Adjuster (Denver, CO) position at American Family Mutual Insurance Company?
At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best - protecting and restoring their dreams when they need us most. We're using our expertise, technology and new ways of working to reinvent one of America's largest industries-creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask important questions and handle challenges big and small. Together, we change what's expected of insurance.
You may be hired as an Adjuster or Senior Adjuster, depending on years of relevant experience. Adjuster compensation range : $62,000 - $104,000 / year and Senior Adjuster compensation range : $77,000 - $127,000 / year. You will investigate and maintain property claims. You will determine liability, secure information, review coverages, arrange appraisals, and settles claims. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within 2 hours of Denver metro. You must be located within 20 miles of the Denver metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.
Position Compensation Range :
63,000.00 - $104,000.00
Pay Rate Type : Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Responsibilities :
- Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
- Identify complex issues and looks for assistance. Handle claims on a good faith basis.
- Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.
- Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Respond to customer inquiries, make appropriate decisions and close file.
- Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Provide all parties with claim process and status; answer questions or redirect to other areas.
Specialized Knowledge & Skills Requirements :
Licenses :
Travel Requirements :
Physical Requirements :
Working Conditions :
Preferred Qualifications :
Location :
In this home-based role, you will spend 80% of your time (4 days per week) working from home and in the field, handling claims, typically within a 2-hour drive time radius. A company fleet vehicle is provided with the position. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
LI-JA2
Salary : $62,000 - $104,000
