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Document Management and Printing Supervisor

American Farm Bureau Insurance Services, Inc.
Fargo, ND Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.) is looking for an experienced Document Management and Printing Supervisor to work out of our Fargo, North Dakota Office. 

The Document Management and Printing Supervisor is a hands-on manager and is responsible for ensuring timely and high-quality printing, distribution, scanning and filing of documents.  Production print jobs can and may include crop insurance documents, daily policy and check creation, newsletter print/mail, brochures, magazines, educational material, reference manuals, and any other such documents as necessary to support our customers.Reporting to the Information Systems Director, the Document Management and Printing Supervisor is responsible for:

  • Managing vendors relationships regarding postage, paper, envelopes and other necessary supplies of the Document Management Activities.
  • Ensuring appropriate levels of inventory of paper, envelopes, toner, and other supplies to ensure items can be produced and delivered in a timely manner for our customers and to support the production printing environment.
  • Communicating with management of AFBIS about deadlines, status of company printing and scanning activities, and scheduling print jobs and other marketing print requirements.
  • Working with Information System Staff to test and monitor print output to ensure the highest quality product is delivered for our customers.
  • Communicating with users and management about print schedules and coordinating requests for special print projects.
  • Maintaining secure environments for all Personally Identifiable Information (PII) that is involved in document management.
  • Working with, managing and evaluating Document Management Specialist performance.
  • Submitting invoices for payment in a timely manner.
  • Other duties as assigned.


What you will bring to this position:

  • Associates Degree or 4 years’ experience with document management and printing
  • Experience using Cannon high speed printers and the Neopost Mailing Machine and Envelop Stuffer
  • People Management experience
  • Excellent time management skills with the ability to meet tight deadlines
  • Strong problem-solving skills with the ability to respond to issues submitted by customers and/or regulatory agencies.
  • The ability to research and identify requirements for complex printing projects
  • Strong verbal and written communication skills
  • Crop Insurance knowledge is a plus

The expected starting salary range for this position is between $50,000 and $65,000. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

We do not sponsor employment visas and are unable to take over an employment visa from another employer.  Applicants must be authorized to work in the U.S. for ANY employer without the need for employment visa sponsorship.

AFBIS offers a competitive benefits package that includes medical, dental, vision, life, and disability insurance; company funded cash balance pension and a 401(k) retirement plan; Flexible Spending and Health Savings Accounts; paid holidays, vacation, and sick time; Employee Assistance Program; and other benefits.

Salary : $50,000 - $65,000

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