Mortgage Loan Originator Assistant

Mortgage Loan Officer Assistant – Join Our Fast-Paced, High-Performing Team!

Are you a detail-oriented mortgage professional looking for a dynamic team to grow with? We’re searching for a Mortgage Loan Officer Assistant with at least 2 years of mortgage experience to play a key role in our high-volume, referral-driven business.

What You’ll Do:

• Communicate with referral partners, clients, real estate agents, lenders, and underwriters to nurture relationships and generate new business.
• Assist with mortgage loan applications, ensuring all necessary documentation is collected, analyzed, and reviewed per loan guidelines.
• Provide seamless support throughout the loan process, keeping things moving efficiently.

What We’re Looking For:

• Strong communication skills (both phone and email) with a professional and friendly approach.
• Ability to stay organized, efficient, and positive—even under the stress of mortgages!
• Detail-oriented with a drive to complete tasks accurately and on time.
• Experience with Non-QM loans (30% of our business).
• A team player who thrives in a fast-moving environment—we generate 60 referrals monthly through word-of-mouth!

If you want to be part of a team that empowers employees, clients, and partners to reach their goals, we’d love to hear from you. Apply today!

Min $50k yearly per file bonus based on experience

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator

• Highly motivated and goal-oriented with excellent customer service and communication skills
• NMLS license or training is not required, but is desired
• Preferably 2-3 years of administrative support in a professional office or mortgage environment

Strong Organizational Skills

• Attention to Detail: Ability to manage multiple files, track deadlines, and ensure accuracy in documentation
• Time Management: Skilled at prioritizing tasks and managing time efficiently to handle a high volume of work

Excellent Communication Skills

• Interpersonal Skills: Capable of interacting professionally with clients, loan officers, and other team members
• Written Communication: Proficient in drafting clear and concise emails, reports, and documentation

Proficiency with Technology

• Software Knowledge: Familiar with loan processing software, CRM systems, and other relevant tools. Encompass experience preferred
• Tech Savvy: Ability to quickly learn and adapt to new technology and systems

Understanding of the Mortgage Industry

• Loan Processing Knowledge: Familiarity with loan types, processes, and documentation requirements
• Regulatory Compliance: Knowledge of industry regulations and compliance standards

Problem-Solving Abilities

• Critical Thinking: Skilled at identifying issues and finding solutions in a fast-paced environment
• Proactive Approach: Ability to anticipate needs and address potential problems before they arise

Customer Service Orientation

• Client Focused: Dedicated to providing exceptional service and addressing client needs with empathy and professionalism
• Responsive: Prompt in responding to client inquiries and resolving issues

Team Collaboration

• Team Player: Works well with others, contributing positively to team dynamics and supporting colleagues
• Adaptability: Flexible and able to adjust to changing priorities and fast-paced work conditions

Experience and Education

• Relevant Experience: Previous experience in the mortgage industry or a similar role is highly beneficial
• Educational Background: A background in finance, business, or a related field can be advantageous

High Energy and Resilience

• Energy Level: Capable of maintaining a high level of productivity and enthusiasm in a fast-paced environment
• Stress Management: Ability to stay calm and effective under pressure

Ethics and Integrity

• Confidentiality: Understanding the importance of handling sensitive information with discretion and professionalism
• Integrity: Upholds high ethical standards and practices in all aspects of the role

Must be coachable

This team has 20 years of experience and was recently ranked #1 of all of the AFN Loan Officers by transaction count. Our team is ranked in the top 1% of Loan Officers in the country.

American Financial Network (AFN) is a unique force in the mortgage market. We are one of the nation’s largest privately held mortgage companies with the resources necessary to compete on a national level with the largest publicly held banks. AFN maintains speed to decision, responsive communication, and flexibility through its private ownership and flat organizational structure.