What are the responsibilities and job description for the Manager Member Service Center ( Fullerton Branch) position at American First Credit Union?
Branch Manager 1
American First Credit Union is honored to be a recipient of the Peter Barron Stark Workplace Excellent Award f or highest associate satisfaction! As an American First Associate, you'll play a vital role in serving the community while enjoying a rewarding career. We are a $1 Billion financial institution located in Orange County looking for an experienced Branch Manager with excellent leadership, customer service skills, initiative and a desire to work in a team setting.
Summary
This position is responsible for managing a Credit Union Member Service Center (branch) located in our Fullerton, CA location by supervising staff, maintaining compliance, security and operations. In addition, this position is responsible for developing business through community events, ensuring applicable branch sales and member service goals are achieved. The desired candidate will have a dynamic leadership personality who builds relationships with members and businesses, remains positive and resourceful in every situation, while maintaining a high level of professionalism and integrity.
Must possess in-depth knowledge of all branch operations and have the ability to build department policies and procedures on an ongoing basis.
The salary ranges for positions are based on current market industry studies as well as job evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience, education and internal equity. The compensation salary range for this position is $68,640-$85,000
Qualifications
- Bachelor degree and / or two to three years equivalent experience in a sales and service environment including supervising financial operations.
- Proven experience in sales techniques, training, motivating, coaching, leading, planning and building an effective team that is committed to the organizational goals.
- Working knowledge of all depository and loan products including Individual Retirement Account (IRA) and Business Accounts.
- Proficient computer skills to include word processing and spreadsheet software.
- Ability to organize tasks and develop plans within time and resource constraints.
- Ability to use sound judgment and reasoning to problem solving.
- Excellent interpersonal, written and verbal communication skills to communicate effectively across all levels of the organization.
- Knowledge of Federal Regulations to include comprehensive understanding of Reg CC, Bank Secrecy Act, CTR, SARs procedures and forms.
- Notary License (or willingness to obtain) required
Schedule
Onsite Full Time - Monday-Friday-40 hours a week
Rotating Saturday 8 : 45 am-1 : 30 pm
Safe and Secure Since 1952. At American First, our allegiance is to the Member. As a financial cooperative, owned entirely by Members, our goal is to provide the highest quality financial services at the lowest possible cost. We offer excellent benefits : medical, dental, vision, paid life, Long term disability and AD&D insurance, generous 401(K) plan with employer match, free banking and discounts on consumer loans, paid holidays, vacation, sick, flexible spending accounts, tuition reimbursement, special recognition programs and much more.
To learn more about us, please visit us at
We perform thorough background and credit check.
American First Credit Union is an EEO / AA / Disability / Vets Employer
Salary : $68,640 - $85,000