Collision Center Repair Estimator

Collision Center Automotive / Truck Collision Repair Estimator

American Fleet Services – Independence, OH 44131

American Fleet Services is seeking a self-starting, take-charge individual for our growing Collision Center Management Team. This driven individual will be responsible for producing automotive collision repair estimates, establishing relationships, generating orders, and providing unbeatable customer service to new and existing accounts. In addition, this motivated individual will be required to hone his estimating skills towards the medium/heavy duty truck and equipment industry. Estimating work experience in the medium/heavy duty commercial truck industry is a Huge benefit!!

The ideal candidates will share the ALL IN attitude that makes American Fleet Services the premier “business class” commercial vehicle service center in Northeast Ohio.

Our dynamic company culture values customer relationships, employee loyalty and good old-fashioned hard work above all. Our customers rely on us to maximize uptime and guarantee that their business fleets are always repaired, revitalized and ready to roll.

If you’re the right person we’ll provide a competitive compensation package including comprehensive training, ongoing professional development, generous benefits and unlimited earning potential.

Collision Center Estimator Job Duties:

· Writes professional, accurate and consistent collision repair estimates utilizing CCC One estimating software to include photo app estimating procedures and guidelines

· Accurately documents supplemental damage found during the repair process and prepares supplements to insurance carriers, corporate customers, and fleet management companies.

• Understands the basic parameters of insurance programs, fleet management companies, DRP and non-DRP programs, etc.
• Answers all incoming calls accordingly. Obtains signatures, authorizations, and power of attorney for all repair transactions. Establishes each customer’s method of payment.
• Communicates with each customer on the process of the vehicle repair in a timely and effective manner.
• Formulates and reviews all final invoices, supplements, and vehicles prior to customer contact for delivery.
• Tracks production schedule for his or her vehicles and communicates those targets to customers and other associates.
• Responsible for closing service orders and the collection of Accounts Receivable on all insurance claims, corporate accounts, etc.

Skills and Qualifications:

The ideal candidate will possess an upbeat, professional attitude. You must have the desire to work as part of a team to reach company objectives and the ambition to succeed and grow with the company. The role demands that you be a self-starter who works work well under minimal supervision after the initial training period.

Additional qualifications include:

• Capable of writing accurate and consistent estimates.
• Medium / Heavy Truck collision estimate writing experience utilizing Mitchell Connect a PLUS
• Prior auto body collision experience with a broad knowledge of vehicles and repair procedures is mandatory!
• Experience with Microsoft Outlook, Excel and Word are mandatory!

· Must have a Valid driver’s license with no more than two (2) minor driving violations within a three (3) year period; no more than a maximum of four (4) points and must be insurable with our current insurance provider.

• Ability to pass a background check.

Compensation:

This is an hourly based and commissioned opportunity with no limit on earning potential. Our customer base is well established and within a well-groomed territory.

American Fleet Services is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.

Benefits:

• Health; 3-Plan Options; with First Day Coverage plus…
• Dental
• Vision
• Wellness
• Prescription
• Life Insurance; Paid
• Short / Long Term Disability
• Paid Time Off; PTO
• Paid Holidays
• Bereavement Pay
• 401K with Employer Contribution
• Employee Assistance Program; EAP
• Tuition Reimbursement
• Continuous Education and Training Support
• Tool & Boot Reimbursement
• Uniforms / Outer Wear
• Employee Referral / Bonus Program
• Career Opportunities
• The opportunity to work with the hardest working ALL-IN team in the industry!

American Fleet Services was named a “Top 100 Workplaces” for years 2016 through 2024; the only truck/auto maintenance and repair facility to earn that honor.

If you’re that rock star who can enhance our service teams and contribute to our reputation for service excellence, apply in confidence at your earliest convenience.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Shift:

• 8 hour shift

Work Days:

• Monday to Friday

Work Location: In person