IT Infrastructure Operations Client Support Intern

Overview

Location: American Foods Group, LLC – Technology Center (Green Bay, WI)

Internship Dates: Full Time for approximately 12 weeks (May - August)

As an Infrastructure Operations Client Support Intern, you will assist the team with various processes to configure end-user devices and maintain the associated underlying Infrastructure. A few learning opportunities include:

• Evaluating and prioritizing incoming tickets, calls, and issues to provide technical support and guidance to users.
• Supporting technology as per written designs in line with AFG, departmental, and industry standards.
• Accurately tracking, configuring, deploying, and maintaining end-user devices (including tablets, phones, R/F Scanners, PCs/Laptops, and other devices.)
• Following project, testing, and implementation plans and project timelines.
• Working on defined projects or assisting on larger tasks lists on projects.
• Participating in testing of new technologies or processes and provide feedback.
• Creating documentation as needed for any new or changed project or technology.
• Participating in Infrastructure team activities (stand up meetings, D/R testing, etc.)
• NOTE: this description is not intended to be all-inclusive. An employee may perform other related duties to meet the ongoing needs of the organization; these duties are considered marginal. 

Qualifications

Minimum Qualifications (Required):

• Must have completed your Junior year at a credited College or University.
• Maintain a cumulative GPA of 3.0 or higher.
• Have the desire and ability to work well both independently and cross functionally.
• Are willing to engage others through strong communication and leadership skills.
• Are an inquisitive individual that has a desire to gain knowledge through experience.
• Ability to perform all duties required in both office and manufacturing environments wearing proper PPE.
• Have reliable transportation to and from working location.

In return, at American Foods Group you will find a winning culture that will invest in you and your future. A few perks and experiences you will gain:

• Earning a competitive wage.
• Provided housing at no cost to you.
• The opportunity to become exposed and develop knowledge and skills associated with the food processing business.
• Thrive in a teamwork environment, honing interpersonal skills, and formulate potential career opportunities.
• Manage various projects throughout the internship that are specific to your declared discipline.
• Earn academic credits though a supervised educational internship (if applicable).
• Learn specifically about American Foods Group and gain real work experience that you cannot achieve in the classroom.

For further questions and/or concerns, please contact interns@americanfoodsgroup.com

American Foods Group, LLC is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Learn more: EEO is the Law and EEO is the Law Supplement. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. American Foods Group, LLC will not discriminate against applicants who inquire about, disclose or discuss their compensation or that of other applicants. Learn more: Pay Transparency. American Foods Group, LLC participates in the E-Verify program in certain locations as required by law. Learn more: E-Verify

Summary

OUR FAMILY CULTURE

We are a family-owned business established in 1946 with nearly 5,000 employees. Over the years, Rosen’s Diversified, Inc. (“RDI”) has grown into a holding company of vertically integrated business units, including American Foods Group, America’s Service Line, Scientific Life Solutions, and Rosen’s Inc. By understanding our employees, our customers and ourselves, we are preparing RDI for the future generations of success.

Our Company is comprised of innovative entrepreneurs who value our casual and down to earth culture. As a member of the Rosen’s family, you will find yourself challenged and rewarded for your professional contributions as well as the Company’s success.

WHAT WE OFFER

• Privately held, family-owned (three generations) business which operates with a mentality of what should be done versus share holder requirements.
• Excellent health and welfare benefits including but not limited to medical, dental, vision, disability, and a variety of voluntary benefit options.
• 401(k) retirement benefits with Company match annually.
• Professional and personal development programs including Career and Learning Paths providing opportunities for advancement.