What are the responsibilities and job description for the Sales Key Holder position at American Freight?
The Sales Keyholder is responsible for providing front-line contact with the customer, while assisting in achieving the store’s planned sales goals. The Sales Keyholder ensures a positive shopping experience for the customer by determining and meeting customer needs. Sales Keyholder will receive in-store training in appliance and furniture sales and will have full commission earnings potential as well as opportunities for career advancement. In the absence of the Store Manager and Operations Manager the Sales Keyholder will assume Manager-On-Duty responsibilities.
Responsibilities & Duties:
- Follows the company selling process to ensure that customers are aware of our product lines and creating a positive shopping experience
- Boosts store sales through exceptional customer service, selling, and team building skills
- Demonstrates product knowledge of our furniture, mattresses, and appliance lines, competitor’s products, current advertising, and marketing initiatives
- Achieves individual targets for all miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation
- Ensures inventory is available for customer orders
- Rings sales through the POS system
- Maintains the sales floor standards including floor recovery, housekeeping and presentation standards in the unit
- Assists with loading customer vehicles and staging items for delivery; fulfills orders systemically
- Completes all required training sessions and courses
- Serves as a key carrier, performs store opening and closing tasks
- Perform miscellaneous duties as assigned
Qualifications:
- Educational: High School Diploma or Equivalent preferred
- Sales experience is preferred, but not necessary
- Ability to work a flexible schedule, including evenings and weekends
- Ability to excel in a competitive, fast-paced environment
- Must have a positive attitude and focus on customer satisfaction
- Ability to lift at least 50 lbs.
Preferred Skills:
- Excellent relationship building, communication, teamwork, and presentation skills
- Persuasion, negotiation, and closing skills
- Basic mathematical skills
- Strong drive for results
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357
